Customer Service Remote & Hybrid Only Jobs in Alberta
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Experience Associate - Calgary, AB (22.5 hours/week) 12-Month Contract
- ScotiaBank
- Calgary, AB
- 13 hours ago
- Calgary, AB
- 13 hours ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
In PersonCustomer Service Representative
- FloForm Countertops
- Edmonton, AB
- 14 hours ago
- Edmonton, AB
- 14 hours ago
Our Edmonton Branch is seeking a Customer Service Representative to join the team!...
In PersonCustomer Experience Associate- Fixed Term Contract Ends September 30, 2026
- TD Bank
- Edmonton, AB
- 1 day ago
- Edmonton, AB
- 1 day ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
In PersonCustomer Experience Associate, Part-Time (3-Month Contract) - Morinville, AB (15 Hours/Week)
- ScotiaBank
- Morinville, AB
- 1 day ago
- Morinville, AB
- 1 day ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
In Person Part TimeCustomer Experience Associate - Brooks, AB (18.75 hours/week)
- ScotiaBank
- Brooks, AB
- 2 days ago
- Brooks, AB
- 2 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
In PersonCustomer Experience Associate - Canmore, AB (22.5 hours/week)
- ScotiaBank
- Canmore, AB
- 2 days ago
- Canmore, AB
- 2 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
In PersonApplication Deadline: 06/29/2026 Address: 121 10th Avenue South Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...
In PersonWe strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
In PersonCustomer Experience Associate, Part-Time - Chappelle Commons Branch, Edmonton, AB (22.5 Hours/Week)
- ScotiaBank
- Edmonton, AB
- 7 days ago
- Edmonton, AB
- 7 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
In Person Part TimeCustomer Service Representative (Part Time)
- Best Buy Canada
- Calgary, AB
- 8 days ago
- Calgary, AB
- 8 days ago
Join us and grow your career with our retail team as a customer service representative....
In Person Part TimeCustomer Service Representative
- Genuine Parts Company
- Red Deer, AB
- 14 days ago
- Red Deer, AB
- 14 days ago
SUMMARY Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
In PersonCustomer Experience Associate, Part-Time (12-Month Contract) - Olds, AB (22.5 Hours/Week)
- ScotiaBank
- Olds, AB
- 14 days ago
- Olds, AB
- 14 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
In Person Part TimeCustomer Experience Associate, Part-Time - Innisfail, AB (22.5 Hours/Week)
- ScotiaBank
- Innisfail, AB
- 14 days ago
- Innisfail, AB
- 14 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
In Person Part TimeCustomer Experience Associate - Blairmore, AB (11.25 hours/week)
- ScotiaBank
- Blairmore, AB
- 15 days ago
- Blairmore, AB
- 15 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
In Person Part TimeAs a Customer Service Representative, youll provide exceptional customer service by phone and email in an inbound call center office environment and will report to a Customer Service Center Supervisor...
In PersonCustomer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Alberta
Highest Education Level
Customer Services in Alberta offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »