General Manager (Jamba Ala Moana Ewa Wing - Honolulu, HI)

General Manager (Jamba Ala Moana Ewa Wing - Honolulu, HI) FRESH DINING CONCEPTS LLC - 2.6 Honolulu, HI Job Details $50,000 - $65,000 a year 8 hours ago Qualifications Customer communication Food service health code compliance ServSafe Visual color comparison English High school diploma or GED Taste testing for quality control Sensory evaluation Food Handler Certification Full Job Description General Manager Jamba Hawaii Fresh Dining Concepts About Us Fresh Dining Concepts is the leading franchisee of GoTo Foods, the franchisor of Jamba. In Hawaii, Jamba is more than a smoothie shopit's part of the local lifestyle. Our island locations are rooted in community, wellness, and hospitality, and we're looking for strong, valuesdriven leaders to help us continue delivering fresh, highquality experiences across the islands. Position Summary The Jamba Store Manager is responsible for the overall operation, sales performance, people leadership, and brand execution of a Jamba location in Hawaii. Store Managers typically lead 10-40 team members and ensure the store consistently reflects Jamba's healthforward mission, local hospitality, and operational excellence. Successful candidates demonstrate: Integrity & Trust, Ethics & Values, Customer Focus, and Action Orientation, while leading with respect for team members and the local community. Essential Duties & Responsibilities Include but are not limited to: Hiring & Staffing Recruit, interview, hire, and retain team members who align with Jamba's culture and local island values Maintain appropriate staffing levels to meet business needs, tourism seasons, and sales fluctuations Team Development & Training Train team members on product knowledge, service standards, food safety, policies, and procedures Provide ongoing coaching, feedback, and development through individual and team training Counsel and discipline team members as needed in a fair and professional manner Build internal talent pipelines to support longterm growth in Hawaii Store Operations & Quality Excellence Oversee daily store operations, ensuring consistency with Jamba brand standards Analyze store performance, guest feedback, and operational metrics to drive improvement Ensure accurate scheduling, payroll, and timekeeping compliance Lead the coordination of people, product, and processes to achieve operational goals Performance Management & Accountability Plan, monitor, and evaluate individual and store performance Conduct performance reviews and recommend promotions and merit increases Act promptly to resolve team member concerns, conflicts, or performance issues Address underperformance proactively to support team and business success Team Culture & Guest Experience Foster a positive, inclusive, and highperforming store culture aligned with F.I.B.E.R. (Fun, Integrity, Belief, Excellence, Results) Conduct regular oneonone meetings and quarterly store meetings Lead by example to deliver warm, authentic island hospitality to every guest Qualifications High School Diploma or GED required; College degree preferred or equivalent experience Minimum 2 years of successful management experience Experience leading teams in a retail, restaurant, or hospitality environment Direct P&L responsibility experience preferred Ability to work flexible schedules, including early mornings, nights, weekends, and holidays Experience supervising hourly and leadershiplevel staff Strong interest in nutrition, wellness, or healthfocused food concepts Excellent communication, leadership, and interpersonal skills Strong organizational, problemsolving, and decisionmaking abilities Professional, positive attitude with a strong sense of personal responsibility Proficiency with basic computer systems and scheduling software Ability to communicate effectively in English Leadership Competencies Managing Vision & Purpose Represent Jamba positively within the local Hawaii community Lead store culture, operational consistency, and financial performance Maintain ownership mindset and accountability for all store results Ensure consistent delivery of Jamba's B.O.O.S.T. service principles: Be friendly and fast Offer greattasting products One team Show pride Thank each guest Leading a Winning Team Empower and motivate diverse teams with respect and confidence Partner effectively with peers and leadership to execute initiatives Translate strategy into action through disciplined execution Communication & Respect Communicate clearly with team members, guests, and leadership Build trust and ensure team members feel valued and heard Prepare clear and professional written communication Driving Results & Change Focus on guest satisfaction, quality, safety, and operational excellence Adapt quickly to business changes, seasonal demand, and local needs Support and lead teams through change with clarity and consistency Job Requirements / Physical Demands Must be 18 years of age or older Ability to stand for long periods; walk, bend, squat, and use repetitive hand motions Ability to lift 50+ pounds Ability to work in a fastpaced, highvolume environment Occasional extended hours in accordance with state and federal labor laws Ability to communicate safety and operational information in English Ability to evaluate products by taste, color, and smell Licenses & Certifications Reliable transportation ServSafe Certification required (must obtain within 30 days if not current) Food Handler Permit as required by Hawaii Department of Health regulations Compliance with all local and state health department requirements Work Environment The work environment characteristics described are representative of those encountered while performing the essential functions of this job in a Hawaii Jamba location. This job description is intended to describe the general nature of the role and is not an exhaustive list of duties or responsibilities. Responsibilities may change based on business needs.