Customer Service Jobs in Salt Lake City, UT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Murray, UT (8 miles from Salt Lake City, UT)
- 14 hours ago
- Murray, UT (8 miles from Salt Lake City, UT)
- 14 hours ago
Purpose: Are you passionate about delivering exceptional customer service and solving problems?...
What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....
- West Valley, UT (6 miles from Salt Lake City, UT)
- 1 day ago
- West Valley, UT (6 miles from Salt Lake City, UT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service....
- West Jordan, UT (2 miles from Salt Lake City, UT)
- 1 day ago
- West Jordan, UT (2 miles from Salt Lake City, UT)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
BILINGUAL - Spanish and English Speaking Customer Service Agent - Salt Lake City, Utah
- Salt Lake City, UT
- 2 days ago
- Salt Lake City, UT
- 2 days ago
Problem-solving abilities Empathy and patience Attention to detail with the consumer Muti-Tasking during calls, ability to type and talk during the call Ability, to adapt to a fast-paced environment Customer...
Customer Service Representative
- South Jordan, UT (6 miles from Salt Lake City, UT)
- 2 days ago
- South Jordan, UT (6 miles from Salt Lake City, UT)
- 2 days ago
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...
- Sandy, UT (8 miles from Salt Lake City, UT)
- 3 days ago
- Sandy, UT (8 miles from Salt Lake City, UT)
- 3 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative - Shift Choice
- Salt Lake City, UT
- 4 days ago
- Salt Lake City, UT
- 4 days ago
service....
Goal-oriented with a focus on delivering excellent customer service. Strong math skills and the ability to perform quick calculations....
Retail Customer Service Associate
- Holladay, UT (10 miles from Salt Lake City, UT)
- 5 days ago
- Holladay, UT (10 miles from Salt Lake City, UT)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs and graphics, and shipping....
Customer Service Representative - Fashion Place
- Murray, UT (8 miles from Salt Lake City, UT)
- 5 days ago
- Murray, UT (8 miles from Salt Lake City, UT)
- 5 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative
- West Valley City, UT (1 mile from Salt Lake City, UT)
- 5 days ago
- West Valley City, UT (1 mile from Salt Lake City, UT)
- 5 days ago
One or more years of customer service experience. Excellent computer and phone skills....
Inbound Customer Service Agent - Consumer Relations (Remote)
- Salt Lake City, UT
- 5 days ago
- Salt Lake City, UT
- 5 days ago
(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....
Remote WorkThis customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Salt Lake City, UT
Moving to Salt Lake City, UT? Find some basic demographic data about Salt Lake City, UT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Salt Lake City, UT
Highest Education Level
Customer Services in Salt Lake City, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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