Driver / customer service representative

Join Our Team as a Driver / Customer Service Representative!

Are you looking for a dynamic role that combines customer service with driving? Look no further! At RICHMOND MOTOR SALES INC, we are seeking a dedicated individual to join our team as a Driver / Customer Service Representative. As part of our team, you will have the opportunity to provide top-notch customer service while ensuring safe and efficient transportation for our clients. Join us in delivering exceptional service and building lasting relationships with our customers.

Daily Responsibilities:

• One Call Resolution for customer inquiries
• Handling inbound calls and providing excellent customer service
• Processing orders and payments accurately
• Assisting with asset protection and resolution of customer complaints
• Loading and unloading rental vehicles

Required Skills:

• Call center experience
• Service sales experience
• Order processing and payment processing skills
• Customer support and complaint resolution abilities
• Strong relationship management skills

Nice to Have Skills:

• Inbound/outbound calling experience
• Merchandising and housekeeping skills
• Cashier skills and reimbursement knowledge

Salary and Benefits:

Health insurance benefits are available for this position.

Company Information:

We are committed to providing quality rental vehicles to the people of Rhode Island and surrounding area. We require our renters to have a valid driver's license, active vehicle registration, and up-to-date auto insurance. We have very little paperwork - you will be on the road in our rental in no time. We are dedicated to provide you with quality rental vehicles for less. We have a group of experienced rental agents who are eager to serve your rental needs. Come see why our customers rent from us again and again!

DEI Statement:

At RICHMOND MOTOR SALES INC, we are committed to creating a diverse, equitable, and inclusive workplace where all employees feel valued and respected. We believe that diversity in backgrounds, experiences, and perspectives enriches our team and drives innovation.

EEO Statement:

RICHMOND MOTOR SALES INC is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing a work environment that is free from discrimination and promotes fairness and equality for all employees.