At&T Customer Support Associate

We are seeking a dedicated Customer Support Associate to join our team. In this role, you'll assist customers by providing exceptional service and resolving their inquiries, delivering exciting sales presentations and processing order requests. This position is perfect for individuals who thrive in a fast-paced environment and have a desire to make a real difference in customers' lives.Key Responsibilities of the Customer Support Representatives:Assist Customers: Provide support for customers by answering inquiries and addressing concerns related to sales, products, services, and billingProcess Orders: Help customers with order processing, account updates, and service changesProvide Product Information: Offer detailed information about services, sales promotions, and upgrades to ensure customers make informed decisionsMaintain Records: Accurately log customer interactions, troubleshooting steps, and resolutionsCollaborate with Teams: Work closely with other departments to resolve customer concerns and ensure a smooth customer experienceFollow Up: Conduct follow-ups to ensure customer satisfaction and resolve any additional issuesQualifications for the Customer Support Representatives:Previous experience in customer service or support is a plusStrong communication and problem-solving skillsAbility to handle multiple tasks in a fast-paced environmentBasic knowledge of products and services is an advantage but not required (training will be provided)Ability to work well in a team and provide excellent customer careWhat We Offer Our Customer Support Associates:Competitive pay with opportunities for growthHands-on training to help you succeed in the roleA supportive work environment focused on teamwork and collaborationApply today to start your journey with us as a Customer Support Associate and become a valuable part of our customer support and sales team!