Deli Clerk

An employee in this position is responsible for preparing, packaging, displaying, pricing, and merchandising any and all deli/hot foods products and other items maintained by the department. This employee informs customers about deli/hot foods products.

GENERAL DESCRIPTION/DUTIES AND RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS

Provides friendly and prompt service to customers

Slice, cut, weigh, and price merchandise in a courteous manner and prepares orders to customers satisfaction

Answers questions and assists with locating products by taking a customer directly to said products

Answer questions from customers about deli/hot foods products in a professional manner

Proper stocking and rotation of merchandise

Performs tasks such as, but not limited to, packaging, weighing, labeling, cleaning, cutting and merchandising of products to ensure fresh, high-quality offerings

Ensures cleanliness of deli/hot foods aisles, storage areas, and work areas; includes but is not limited to: cleaning/organization of shelves and products, keeping floors free of spills, removing hazardous debris from floor, sweeping/mopping

Responsible for proper inventory control to maximize product freshness and availability

Monitors product and supply inventories and notifies manager when product levels are low or empty

Stocks, fills, faces products and displays

Ensures labeling and pricing accuracy

Is aware of case/cooler temperatures and communicates any concerns regarding proper temperatures or safety

Ensures all equipment is in working order and safe; alerts management when safety or cleanliness is a concern

Assists in the unloading and proper storage of deliveries

Receives and inspects deliveries to ensure proper inventory and accuracy

Follows proper housekeeping and cleaning standards

Maintains clean, safe and sanitary deli/hot foods department area and equipment

Requires operating and using equipment such as, but not limited to, knives, scales, wrappers compactors, garbage disposals, pallet jacks, carts, and labeling machines

Keeps up to date on new products

Promote new items and weekly specials

Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times

Maintains a positive work environment with fellow employees throughout the store

Maintains excellent communication with managers

KNOWLEDGE, SKILLS AND ABILITIES

Requires strong attention to detail

Ability to read, write and count

Excellent communication skills in order to ensure excellent customer service

Outgoing, friendly, neat and professional

Able to provide and receive constructive feedback

Reliable and dependable; able to work flexible schedule

Ability to interact effectively at all levels and across diverse cultures

Ability to solve practical problems

Ability to perform repetitious activities

Ability to operate equipment; including, but not limited to, scales, wrappers, fryers and slicers

EDUCATION AND WORK EXPERIENCE

Must be aged 18 years or older

Must be attending high school or have a high school diploma or equivalent

1-2 years experience working in a Deli Department setting preferred but not necessary