Retail Supervisor

Retail Supervisor

Job Summary

(RBGA ) is one of the largest botanical gardens in the Intermountain West and, together with the University of Utah, serves as the State Arboretum of Utah. Located on 100 acres in the foothills above the University of Utah campus, Red Butte Garden includes over 21 acres of developed gardens and five miles of natural area trails.

The Garden is nationally recognized for its diverse plant collections, seasonal floral displays, outdoor concert series, private event spaces, and awardwinning horticultural education programs.

This position coordinates retail operations, exhibits, and retail-related programs while supporting the daily workflows that keep the operation functioning smoothly. The role combines staff supervision, retail coordination, exhibit and event support, inventory management, and administrative processes within a dynamic multi-function environment.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

Responsibilities

Staff Supervision & Team Coordination

Supervise part-time retail staff and coordinate daily staff activities

Create and manage staff schedules to ensure operational coverage

Coordinate schedule adjustments, staff callouts, and timecard approvals as needed

Coordinate daily staff assignments and workflow priorities to support retail operations

Training & Process Support

Develop and maintain training materials and operational process documentation

Train and onboard staff on retail operations, procedures, and daily workflows

Inventory, Merchandise & Financial Processing

Coordinate merchandise intake from shipment receipt through point-of-sale entry, pricing, and sales floor placement

Ensure merchandise is accurately entered, priced, and prepared for display

Track shipment discrepancies and coordinate follow-up and resolution

Coordinate invoice processing, payment tracking, and reconciliation with University management reports

Prepare sales reports and maintain accurate operational records related to retail activities, exhibits, and events

Conduct annual inventory counts and intermittent inventory checks throughout the year

Monitor and order operational supplies, including bags, receipt paper, and pricing materials

Retail Exhibits & Events

Coordinate annual art gallery exhibits from planning through completion, including artist communication, inventory intake, exhibit setup and takedown, sales tracking, reporting, and artist payments

Coordinate the annual Holiday Open House, including artist communication, event setup and takedown, inventory tracking, sales reporting, and artist payments

Coordinate additional retail-related events and programs, including plant sales and concerts

Physical Requirements and Level of Frequency that may be required:

Nearly Continusouly: Sitting, hearing, listening, talking, walking

Often: Repetitive hand motions (such as typing), bending, reaching overhead, twisting, lifting up to 50 pounds, kneeling, squatting

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Supervisor, Retail Operations Management: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.

Preferences

Experience in retail, gallery, museum, or event operations

Experience with point-of-sale and inventory systems

Strong organizational and communication skills

Ability to coordinate multiple priorities and workflows in a fast-paced environment

Special Instructions

Requisition Number: PRN45208B

Full Time or Part Time? Full Time

Work Schedule Summary: Schedule will vary based on operational and event needs and may include evenings, weekends, and occasional holiday coverage.

Department: 00340 - Red Butte Garden & Arboretum

Location: Campus

Pay Rate Range: $38,700.000 - $50,000.00, depending on experience

Close Date: 8/29/2026

Open Until Filled:

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