Customer Service Representative

Customer Service Representative (Travel Services)

About the Role
We are seeking a detail-oriented and customer-focused Customer Service Representative to support travel-related client inquiries and booking coordination. This is a remote position supporting clients with travel planning assistance, itinerary updates, and general service inquiries.

This role is best suited for someone who enjoys communication, organization, and helping people navigate travel experiences.

Key Responsibilities
Respond to client inquiries via email, phone, or messaging platforms
Assist with travel-related requests, including bookings, modifications, and general support
Communicate clearly with vendors and suppliers when needed
Provide accurate information regarding travel options, packages, and services
Maintain organized records of client interactions and requests
Deliver a professional and positive customer experience from start to finish

Requirements
Strong communication and customer service skills
Comfortable working independently in a remote environment
Basic computer literacy and ability to learn booking or CRM systems
Close attention to detail and organization
Ability to manage multiple requests efficiently
Prior customer service or travel-related experience is a plus, but not required

What We Offer
Fully remote work environment
Flexible scheduling d
Opportunity to grow within the travel services space
Exposure to luxury travel, destination experiences, and curated itineraries
Training and ongoing support provided

Location
Remote

How to Apply
Please submit a brief introduction along with relevant experience and interest in travel and customer service. Contact Name: chelsey Ford Type: Employer Company: Cork & Compass Travel Web Site: We are a remote travel services business focused on helping clients plan and manage seamless, memorable travel experiences. Our work centers on providing responsive customer support, coordinating travel-related requests, and assisting with bookings and itinerary updates in partnership with established travel suppliers and vendors.We value clear communication, attention to detail, and a service-first approach. Our team operates in a supportive, training-focused environment designed to help new team members succeed, regardless of prior travel industry experience.With full training and ongoing support provided, we welcome individuals who are motivated, organized, and interested in growing within the travel and customer service space.