Campus Store Manager - FT

Campus Store Manager - FT

Department:
Bookstore

Location:
Lincoln

Job Category:
Professional

Job Type:
FT

Posting Number:
02165

Position End Date :

Position Summary Information General Description of Position:
Under the direction of the Director of Campus Stores, the Campus Store Manager provides comprehensive leadership and operational oversight of the Lincoln Campus Store. This position plays a vital role in advancing the Colleges academic mission by ensuring students, faculty, and staff have reliable access to a broad selection of high-quality products and services at competitive prices.

The Campus Store Manager is accountable for all aspects of store operations, including sales, purchasing, staffing, inventory control, information systems, merchandising, and customer service. The role leads day-to-day operations while also driving long-term performance through effective planning, process improvement, and service innovation.

This full-time regular position provides strategic and operational leadership in developing and implementing policies and procedures, with a strong focus on operational excellence, customer experience, and financial sustainability. The Campus Store Manager fosters a service-oriented environment that supports student success and strengthens the campus community.

Essential Functions:

1. Manage all financial operations of the Campus Store, focusing on budget development, sales analysis, purchasing oversight, and accurate recordkeeping to ensure fiscal integrity.
2. Oversee the selection, procurement, and availability of all print textbooks (required and optional), ensuring timely readiness for student purchase each term.
3. Oversee Direct Digital Access ( DDA /IA) course materials, coordinating with faculty, vendors, and internal departments to ensure accurate setup, timely delivery, and seamless student access.
4. Direct purchasing and inventory planning for general merchandise, including apparel, food items, technology, accessories, school supplies, and gift products.
5. Establish and maintain effective relationships with sales representatives and vendors to support competitive pricing, product selection, and consistent product availability, aligning with operational standards.
6. Oversee online order processing and fulfillment to ensure accuracy, efficiency, and timely customer service.
7. Direct all merchandising operations, including receiving, pricing, stocking, display, and presentation of retail goods.
8. Coordinate textbook buyback operations, including preparation of buyback lists and execution of end-of-semester buyback processes.
9. Develop and maintain strong working relationships with students, faculty, staff, and administration while modeling and promoting a high standard of customer service.
10. Lead employee lifecycle activities, including recruitment, hiring, training, performance evaluation, scheduling, classification, and termination of Campus Store staff, to promote a supportive and motivated team environment.
11. Maintain current knowledge of industry trends, best practices, and innovations in retail operations, textbook management, merchandising, public relations, and information systems.
12. Manage all aspects of point-of-sale ( POS ) and inventory control systems, ensuring accuracy, reliability, and operational efficiency.
13. Oversee daily cash handling procedures and prepare accurate daily, monthly, and year-end sales and financial reports.
14. Develop, implement, and monitor operational policies and procedures, including pricing strategies, margin goals, and profitability targets, to demonstrate strategic leadership and drive store success.
15. Direct inventory management processes, including tracking, reconciliation, recordkeeping, and coordination of annual physical inventory for audit purposes.
16. Attend regional and national retail and textbook industry conferences (e.g., ICBA ) to maintain professional knowledge and strengthen vendor relationships.
17. Operate and support a range of store technologies and equipment, including POS systems, computers, printers, copiers, calculators, and labeling systems.
18. Support institutional goals by improving operational efficiency through effective staffing, communication, and process improvement. Foster a collaborative, service-oriented, and respectful work environment.

Promote a Culture of Belonging

Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the Colleges policies and programming related to access, fair employment, and equal opportunities for all.

Marginal Functions:

1. Serve on campus teams.
2. Conduct Sales Events on Campus.
3. Files business records and documents.
4. May be required to perform associated duties, functions, or assignments in other divisions/programs/areas as required.
5. Perform other College functions and duties as assigned.
6. Must be able to work varied days, hours, shifts, locations, and campuses as required. Work schedules (hours/days/work location) are scheduled by Southeast Community College based on the needs of the College. Work hours, shifts, days, and work locations may vary depending on the needs of Southeast Community College and are subject to modification. Emergency or scheduled special activities may require hours outside of the regular workweek.

Required Knowledge, Skills and Abilities:

1. Comprehensive knowledge of college bookstore operations, including merchandising, budgeting, sales promotion, and related retail functions.
2. Knowledge of publisher and distributor practices, policies, and industry standards related to course materials and retail operations.
3. Working knowledge of accounting principles, financial analysis, and inventory control systems.
4. Strong understanding of inventory management for textbooks and general merchandise.
5. Knowledge of marketing, promotions, and customer engagement strategies.
6. Skill in planning, organizing, and managing all aspects of a college bookstore operation.
7. Strong interpersonal and communication skills, with the ability to work effectively with students, faculty, staff, and the public in a diverse campus environment.
8. Skill in organizing, prioritizing, and coordinating work within a team-based environment.
9. Skill in maintaining accuracy, efficiency, and service quality in a fast-paced retail environment, including peak academic periods.
10. Skill in using point-of-sale, inventory control, and related retail management systems.
11. Ability to manage multiple operational priorities and ensure effective bookstore performance.
12. Ability to supervise, train, and develop staff in a service-oriented environment.
13. Ability to maintain professionalism and performance under pressure during peak academic cycles.
14. Ability to support a collaborative, customer-focused campus environment.
15. Ability to communicate effectively in writing, in person, and on the phone.
16. Ability to use basic computer skills.
17. Ability to lift and carry up to fifty (50) pounds for short distances and move tables, chairs, and media equipment when necessary.
18. The individual must possess the above skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Minimum Qualifications:

1. Associate Degree in business administration, retailing, or a related field.
2. Three (3) years* of retail experience or merchandising.
3. Two (2) years of supervisory experience

* A Bachelors Degree in business administration, retailing, or related area will substitute for one (1) year of the required retailing or merchandising experience.

Desired Qualifications:

1. A Bachelors Degree in business administration, retailing, or a related field.

Salary:
$55,267 per year

Benefits:
SCC BEN Dollars Eligible Employees: Full-time status. Regular employees with an FTE of 0.75 or greater will be eligible for SCC Ben Dollars. All employees will be required to elect a health insurance option. If the cost of insurance coverage selected by an employee exceeds the SCC Ben Dollars available, all additional costs will be withheld from the employees paycheck. Any SCC Ben Dollars that the employee does not elect to use for the purchase of dependent health and dental insurance will be paid to the employee in cash at $0.93 per $1.00 benefit dollar. All amounts paid are subject to withholding for income and employment taxes, but not subject to the Colleges contribution toward the Retirement Savings Plan Group Retirement Account ( GRA ).

Schedule:
This position oversees the operations at the Lincoln Campus Store. Normal working hours for this full-time regular position are scheduled between 7:00 a.m. and 6:00 p.m., Monday through Thursday, and 7:30 a.m. and 5:00 p.m. on Friday, requiring a minimum of a 40-hour work week, based on a 260-day work calendar. Scheduled special activities, emergencies, or temporary schedule changes may require hours outside of the regular workday or workweek.

Posting Detail Information

Please be advised that Southeast Community College will require a Criminal History Background Check prior to final offer.

Open Date:
06/03/2026

Close Date:
06/17/2026

Open Until Filled:
No

Special Instructions to Applicants:
If accommodation or assistance is needed to complete this application, contact Human Resources at ....

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