Branch Manager

About Us:

Smith Turf & Irrigation is the leading distributor and retailer in the golf, grounds and landscaping industry. We offer a comprehensive selection of equipment, irrigation and landscape products and support our customers with technical expertise and service.

Since 1925, Smith Turf has built an unmatched reputation for outstanding customer care, service and support across North and South Carolina, Virginia and Tennessee. STI is a family-owned business that believes in working as a team and fosters a family-oriented culture.

Position Overview

Branch managers are responsible for managing all facets of branch operations including inventory management, team development and overall sales performance and growth. This role is in collaboration with the outside sales team to meet operational goals.

Key Responsibilities:

Manage all branch operational aspects including sales, customer service, inventory, and the TCE service shop

Possess a clear understanding and working knowledge of STI products and operations to be able to manage the customers expectation throughout the sales, delivery, inventory and service lifecycles

Ensure customer queries regarding our wide range of products, including equipment, landscape products, and applications are answered timely and accurately

Meet operational, inventory and service shop annual goals by monitoring and assessing key performance metrics

Effectively communicate sales and service updates and initiatives to the branch team and customers

Inventory management including managing obsolete inventory and ordering whole goods

Monitor sales bulletins from vendors on parts and equipment specials

Ensure service parts are ordered and received

Oversee and ensure routine cycle counts are done and timely adjustments are made

Actively participate in the planning and execution of initiative aimed at driving branch growth

Responsible for reviewing and ensuring manufacturer rebates are submitted and current

Provide guidance, training, and mentorship to enhance the teams capabilities

Promote a strong safety culture through workplace organization, training and executing policies

Work with external sales representatives to enhance growth in LPG and TCE sectors

Ensure the showroom and yard are stocked, organized and maintain a clean appearance

Required Qualifications:

Smith Turf & Irrigation is seeking an individual that is self-motivated, driven, organized and professional. The skills and experience we seek in this individual are:

A minimum of 3 years of managerial experience is required in- power equipment, lawn care products, landscaping, construction supply industries

Experience managing inventory, stock control, and replenishment of inventory

Preferred Qualifications:

Bachelors degree in business management or related field

Skills & Attributes:

Strong leadership skills with the ability to coach, motivate and develop a high-performing team

Must be good with people, extremely tactful and professional

Professional appearance and strong customer service orientation

Proficient in Microsoft products

Benefits:

Competitive Compensation

Medical, Dental, Vision, Short and Long Term Disability, Life Insurance

Paid Time Off and Paid Holidays

401(k) with Company Match

Employee Referral Program

Opportunity of Advancement

Paid Training and Certifications

Free Counseling Services- EAP

Product Discounts

STI is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. All employment decisions at STI including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.