Inside Sales Representative

We are seeking an Inside Sales Representative to support customers with parts solutions and day-to-day account needs in a fast-paced, detail-oriented environment.

In this role, you will serve as a primary point of contact for customers, supporting inquiries, quotes, and orders while ensuring a high level of service and responsiveness. You will work closely with internal teams to help customers find the right solutions and keep orders moving efficiently.

Key responsibilities include:

• Responding to customer phone calls and emails in a timely, professional manner
• Building and maintaining strong, long-term customer relationships, including remote accounts
• Identifying opportunities to grow sales through proactive outreach and follow-up
• Preparing accurate quotes, pricing, and order entries using CRM/ERP systems
• Reviewing customer history and activity to identify gaps and opportunities
• Partnering with internal teams to align customer needs with product and service solutions
• Ensuring timely follow-up on all quotes, orders, and customer requests

• Experience in inside sales, customer service, account support, or related roles (preferred)
• Strong communication skills with a customer-focused approach
• Ability to manage multiple priorities in a fast-moving environment
• Comfort working with technical or product-based information
• Experience using CRM/ERP systems and standard office tools
• Strong attention to detail and organizational skills
• Ability to work independently while following established processes