Assistant Manager POC

Essential Responsibilities:

• Insures accurate and timely timecard management for both self and staff.
• Upholds dress code standards for both self and staff.
• Use company tools and processes to document performance of staff.
• Models’ integrity to staff and treat others with respect.

Supervises day-to-day retail operations:

• Signs customers up for the cake club and explains the benefits.
• Assists the store manager with creating weekly/monthly schedules.
• Complete all assigned duties within the given deadline.
• Resolves customer issues quickly and delivers appropriate solutions to make customers happy.
• Manages retail inventory variance as well as timely inventory completion.
• Responsible for cash variance for both sales and petty cash.

Maintains exceptional quality of all products:

• Utilizes FIFO guidelines and reduces waste.
• Maintains store cleanliness and appearance.
• Use operational tools to ensure completion of opening and closing duties.
• Ensures compliance with health and safety regulations.
• Follows appropriate slicing guidelines.
• Provides meaningful feedback for the DM with suggestions for improvement.

Focuses on Company Engagement

• Engages in monthly promotional goals.
• Completes all required employee training.
• Ask questions if something is unclear and seeks out opportunities to learn.

Sales Focus and Transaction Grown:

• Assists with coaching employees on sales techniques to help increase sales for both bakery and retail products.
• Ensure employees adhere to sales initiatives.

Requirement

• High school diploma or GED
• ServSafe Certification within 60 days of hire or promotion
• Retail experience