Branch Manager - UniFirst

At UniFirst, leadership is rooted in service to our customers, our Team Partners, and our communities. As Branch Manager, you'll report to the Division Director of Operions and lead Service and Administrion, ensuring both functions work seamlessly together to deliver on our promise: to be the best service provider in the industry.

Your role is to orchestre your team to always deliver for customers, strengthen loyalty, and set your branch apart from the competition . Partnering closely with the plant, youll ensure operions and service stay aligned to provide the reliability and excellence our customers expect.

This is a hands-on leadership role where youll drive performance, build accountability, and cree an environment where your people feel supported and inspired to succeed all while keeping customers the heart of everything we do. This facility loced 1020 W 12th Ave Ct Millan, IL 61264.

Wh Your Role Entails:

• Drive operional excellence and growth: Deliver revenue and profitability by developing new business, retaining customers, and optimizing service across all locions.
• Set the bar for service: Ensure consistent quality, reliability, and responsiveness so customer needs are not only met, but exceeded, to strengthen loyalty and differentie the branch.
• Lead and support high-performing teams: Guide Route Service and Office Administrion, ensuring all functions stay aligned, productive, and working toward shared goals.
• Partner closely with the plant to deliver on operional plans: Ensure production and service remain tightly connected so customers receive consistent, reliable, and on-time solutions.
• Own financial performance: Manage revenue, costs, margins, and budgets with discipline, transparency, and a focus on long-term sustainability your branch.
• Keep operions running smoothly: Maintain clear processes, organized workflows, and strong accountability so the branch operes efficiently day-to-day.
• Build and develop talent: Hire the right people, train with purpose, and foster a culture where gre performance is recognized and growth potential is nurtured.
• Champion a safety-first environment. Cree and uphold a workplace where Team Partners opere with the highest safety standards, reinforcing UniFirsts commitment to well-being and compliance.
• Lead with care, accountability, and adaptability. Address customer and internal challenges with emphy and urgency while embracing innovion and driving transformion th supports UniFirsts evolving culture, customers, and business needs.
• Think forward: Continuously seek ways to enhance service, strengthen customer relionships, and position UniFirst as the partner of choice.

Core Competencies

• Servant-minded, collaborive leadership You lead by example, support and invest in your people, and build strong cross-functional relionships across a mrixed organizion
• Stregic Thinking You see the big picture while executing with precision
• Customer-First Mindset You consistently prioritize and eleve the customer experience
• People Development You recognize talent, coach others to success, and cree a team culture of trust and collaborion
• Results-driven business acumen You set high standards, plan stregically, and consistently deliver strong financial and operional performance

Why youll enjoy this role

• The autonomy to lead your branch with confidence, backed by the support of your Division Director of Operions, Regional Vice President, and the broader UniFirst community
• The opportunity to build and develop a winning team from the ground up
• A role th combines stregy and execution, allowing you to see your impact daily
• A company culture th values integrity, service, and continuous improvement

Wh You Bring to UniFirst:

• 5+ years of progressive leadership experience, ideally across operions, sales or service environments
• Bachelors degree from a four-year college or university preferred; relevant experience within UniFirst or the industry may substitute
• Valid drivers license and ability to meet DOT physical qualificions
• Proven ability to understand and manage financial stements and apply them to decision-making
• Comfort with writing reports, business correspondence, and presenting informion to internal teams and customers
• Proficiency with basic mh and da analysis, including percentages, rios, and budgeting
• Strong problem-solving skills, with the ability to gher da, assess situions, and develop effective solutions
• A collaborive mindset and a passion for creing a positive team culture

You Will Benefit From:

401K with Company Mch, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

About UniFirst:
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability th come with being a 2.4 -billion-dollar organizion.

UniFirst is an internional leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locions throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazines Best Companies to Sell For list and recognized on Forbes magazines Plinum 400 Best Big Companies list. As an 80-year old company focused on annual growth, theres never been a better time to join our team.

UniFirst is an equal opportunity employer. We do not discrimine in hiring or employment against any individual on the basis of race, color, gender, nional origin, ancestry, religion, physical or mental disability, age, veteran stus, sexual oriention, gender identity or expression, marital stus, pregnancy, citizenship, or any other factor protected by anti-discriminion laws.

UniFirst is an equal opportunity employer. We do not discrimine in hiring or employment against any individual on the basis of race, color, gender, nional origin, ancestry, religion, physical or mental disability, age, veteran stus, sexual oriention, gender identity or expression, marital stus, pregnancy, citizenship, or any other factor protected by anti-discriminion laws.

If you need accommodion for any part of the applicion process because of a medical condition or disability, please send an e-mail to ... or call ... to let us know the nure of your request.

UniFirst Recruiters and/or representives will not ask job seekers to provide personal financial informion when submitting a job applicion. Please be vigilant as such requests for informion may be fraudulent.