Program Manager (Department Manager) - Not to Exceed 1 Year, May Be Extended up to 5 Years - MBMP
- TS SC - Submission Processing - Ogden
- Ogden, Utah
- Full Time
Program Manager (Department Manager) - Not to Exceed 1 Year, May Be Extended up to 5 Years - MBMP
Department of the Treasury
Internal Revenue Service
Taxpayer Services - Submission Processing - Da Conversion Operion and Input Correction Operion
Summary
WHAT IS THE TAXPAYER SERVICES? A description of the business units can be found :
REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
Learn more about this agency
Summary
WHAT IS THE TAXPAYER SERVICES? A description of the business units can be found :
REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
Learn more about this agency
Overview
Help
Accepting applicions
Posted yesterday
Apply by 06/11/26
Due by 11:59 p.m. ET on June 11, 2026
Locion
2 vacancies in the following locion:
(UT0036) 1160 W. 1220 S
Ogden, UT
No mching locions found.
Work site options
Telework eligible
No
Remote job
No
Relocion expenses reimbursed
No
Salary
$74,678 - $138,370 per year
The range reflects the minimum locality to maximum locality for locions listed in the announcement. Salary based on selected duty locion.
Pay scale & grade
IR 2
Promotion potential
None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule
Full-time - Tour of Duty: Day Shift - Monday-Friday, start and stop times between 6 a.m. and 6 p.m
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Multiple - Not-to-exceed (NTE) 1 year. May be extended (MBE) up to 5 years; may be made permanent.
Occupions and job series
0340 Program Management
Supervisory stus
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Modere Risk (MR)
Jobs require a
background check and some require a
security clearance . The type depends on the job.
Background check type
Suitability/Fitness
Credentialing
Financial disclosure required
No
Some jobs require
financial disclosure to identify conflicts of interests.
Announcement number
26-12958002M-TSM-0340-02
Control number
871033700
This job is open to
Help
Internal to an agency
Current federal employees of the hiring agency th posted the job announcement.
Clarificion from the agency
Open to IRS Career/Career-Conditional, Treasury/IRS CTAP, & IRS RPP employees
Duties
Help
General Manager Duties As a Department Manager you will:
Define business goals, develop work plans and set short and long term priorities to be accomplished by subordines.
Direct, coordine and oversee work plans through subordine managers and supervisors. Assign work based on priorities, selective considerion of the difficulty and requirements of assignments, and the capabilities of employees.
Evalue program implemention and effectiveness.
Provide guidance, advice, counsel or instruction to subordines in resolving administrive and on technical problems.
Manage relionships with functional executives of IRS opering divisions within the area serviced, officials of other agencies, and in advising management officials of higher rank.
Develop performance standards and evalue work performance of subordine supervisors and managers; Serve as the reviewing official on evaluions and performance recognition or disciplinary actions of non-supervisory employees red by subordine supervisors.
Manage and resolve group grievances, employee complaints and/or other issues eleved to the second level.
Make decisions and/or approve expenses on routine and/or non-routine, costly or controversial requests and/or personnel reled actions (e.g., selection, training, promotions).
Serve as a coach and/or mentor to subordine managers and/or employees on an ongoing basis, tailoring the emphasis based on the particular needs and background.
Initie ways to improve efficiency of the department and increase the quality of the work directed; Find and implement ways to elimine or reduce significant bottlenecks and barriers to production, promote team building or improve business practices.
The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
Works with W&I executives, Area Directors, and counterparts in other IRS Divisions in formuling new or revised policies for W&I. Develop overall objectives, stregies, actions and critical success factors for Policy.
Ensures th area plans and accomplishments are consistent with W&I goals, schedules, and policies.
Conducts briefings and prepares comprehensive reports to keep top-level managers and leaders apprised of program plans and progress and to communice findings and recommendions.
Prepares agency directives, IRM issuances, memoranda, W&I policy stements, and other written guidelines and recommendions.
STANDARD POSITION DESCRIPTIONS (SPD): PD99341. Visit the IRS SPD Library to access the position descriptions.
Requirements
Help
Conditions of employment
Probionary Period - A person who is required to go through a probionary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probionary period in the new position.
Supervisory Probionary Period - Subject to a 1-year supervisory or managerial probionary period (unless already completed).
Tax Audit - The employment of any candide, including a current employee or a new hire, selected for this position may be conditional upon classificion and/or audit of federal tax returns. This audit may include up to 2 years of returns.
Charge Card - Obtain and use a Government-issued charge card for business-reled travel.
ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION
Qualificions
Federal experience is not required. Experience may have been gained in the public sector, prive sector or through Volunteer Service . One year of experience refers to full-time work; part-timework is considered on a prored basis. To ensure full credit for your work experience, please indice des of employment by month/day/year, and indice number of hours worked per week, on your resume.
You must meet the following requirements by the closing de of this announcement.
SPECIALIZED EXPERIENCE : To be minimally qualified for this position you must have least one year of specialized experience equivalent to the next lower level payband or GS grade in the normal line of progression in the Federal Service. Specialized experience would include one year of substantive supervisory or program management experience the GS-11, 12 or 13 level or equivalent level.
To be qualifying for this position your experience must include:
Experience applying management techniques, methods, theories, principles, and labor relions concepts, to assure optimum utilizion of personnel, equipment, and space for the accomplishment of all program objectives with combined technical and administrive oversight
Experience in compliance programs, work functions, and staff hour planning methods and techniques in order to initie, plan, organize, direct and manage the functions and employees of the operion
Experience addressing error trends and performance gaps, including reviewing quality reports and conducting root cause analysis in identifying risks, evaluing workflows, and implementing procedural or training improvements (Continuing Professional Educion (CPE), needs-based training, etc.)
Experience with work systems (e.g., Integred Da Retrieval System (IDRS), Accounts Management System (AMS), Embedded Quality Review System, Nional Quality Review System (EQRS/NQRS), Servicewide Electronic Research Program (SERP), etc.) and processes which affect assigned functions and decisions concerning workflow, production, and quality; Real-time and long-term inventory management, including workload balancing and resource allocion;
Experience in budget and fiscal methods used in establishing and maintaining an organizion, (i.e. ability to maintain and manage financial resources);
Experience applying communicion techniques to effectively and diplomically interact with internal and external customers; providing feedback on employee writing and performance; providing clear instruction to audiences all levels (frontline staff, operion managers, executives, etc.)
Experience applying regulions, other official guidance and principles, including the lest procedures and techniques sufficient to oversee the planning, development and implemention of the technical aspects of programs specific to the position being filled including disciplinary processes (e.g., writing counseling memos, developing action plans/Performance Improvement Plans (PIPs) etc.) using Internal Revenue Manual (IRM), Code of Federal Regulions (CFR), Servicewide Electronic Research Program (SERP) or other official guidance.
AND
You must also meet the following requirement(s):
TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing de (or if this is an open continuous announcement, by the cut-off de) specified in this job announcement, current civilian employees must have completed least 90 days of federal civilian service since their lest non-temporary appointment from a competitive referral certifice, known as time after competitive appointment . For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
For more informion on qualificions please refer to OPM's Qualificions Standards .
Go to Understanding the IRS Paybands for GS/IR conversion.
Educion
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Educion. For a list of schools which meet these criteria, please refer to Department of Educion Accredition page .
FOREIGN EDUCATION: Educion completed in foreign colleges or universities may be used to meet the requirements. You must show proof the educion credentials have been deemed to be least equivalent to th gained in conventional U.S. educion program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanion of Terms) or here for Foreign Educion Credentialing instructions.
We recommend choosing an evaluor from a member organizion of one of the following nional associions of credential evaluion services: Nional Associion of Credential Evaluion Services (NACES) or Associion of Internional Credentials Evaluors (AICE) .
Additional informion
In the event th a building is closed due to rent management, new hires may be placed in a local commuting locion.
Additional jobs may be filled from this announcement or any other source to fill these vacancies.
Salary: IRS (IR) Pay Band Locality Pay tables may be found under 2026 - IR Salary Tables .
Alternive work schedule, staggered work hours may be available.
Expand Hide additional informion
Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution.
Benefits
Help
As a current IRS employee, you know the gre benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) ... option #1 for ERC.
Review our benefits
How you evalued
You evalued for this job based on how well you meet the qualificions above.
Your qualificions evalued based on your applicion merials (e.g., resume, supporting documents), your responses on the applicion questionnaire, and your responses to all assessments required for this position. Applicants who disqualify themselves will not be evalued further.
IRS employees must complete the Leadership Succession Review (LSR) Assessment . Step by step instructions, on the on-line self assessment and managerial assessment, are available . The results from this assessment are used in ranking applicants on the leadership competencies . You will need the results from this assessment to complete your on-line applicion. Your ring may be lowered, if your responses to the online questions are not supported.
Your applicion assessed on the following technical competencies for this position:
Customer Service
Exceptional Accomplishment
General Supervision
LSR Core Qualificions
Organizional Knowledge
Quality Management & Assurance
Workload Delivery
Oversting your qualificions and/or experience in your applicion merials or applicion questionnaire may result in your removal from considerion. Cheing on an assessment may also result in your removal from considerion.
Ring: Your applicion evalued on the leadership assessment and technical competencies of the position to be filled per the Service's Management Selection Program (MSP) 2.0 which covers Frontline, Department and Senior Manager positions. A quality group ring used to rank and select eligible candides. If qualified, you assigned to one of three quality level groups, Superior/Best Qualified, Highly Qualified and Qualified.
Referral : Eligible applicants red in the highest quality group, may be referred to a selecting official for considerion. Candides, if required to participe in a selection interview (telephonic and/or in person the discretion of the Selecting Official in accordance with hiring practices), interviewed in quality group order. We will not reimburse costs reled to the interview such as travel to and from the interview site.
Performance Appraisal and Awards - Will not be used in determining your overall ring. Any performance appraisal/evaluion and award documention you provide forwarded to the selecting official. The selecting official will review this documention and give it due weight considerion during the overall selection process. IRS employees may obtain their most recent awards listing .
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP) , you must receive a score of Highly Qualified orbetter to be red as "well qualified" to receive special selection priority.
Benefits
Help
As a current IRS employee, you know the gre benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) ... option #1 for ERC.
Review our benefits
Required documents
Required Documents
Help
The following documents are required and must be provided with your applicion. All applicion merials, including transcripts, must be in English .
Incomplete or insufficient informion may result in not being considered for the position, or not receiving special considerion for which you may be eligible.
Please view Applicion Preparion or How to write a resume for federal job .
1. Resume
Your resume should :
Be limited to two (2) pages. Applicants with resumes exceeding two-pages removed from considerion. We recommend utilizing a standard 8.5x11-inch document size, a sans-serif font such as Arial or Calibri with a font size no smaller than 10-point for the main text, and page margins of 0.5 inches. Applicants th tempt to circumvent the 2-page limit page limit, for example by merially reducing readability, deemed ineligible . If you upde your applicion, only the most recent resume received (uploaded under the "Resume" document type) considered to determine qualificions.
Include your name and contact informion.
Include relevant work experience - Employer Name, Job Title, Employment des (start to end de or present), number of hours worked per week , and a brief description of duties th clearly demonstre your qualificions. To receive full credit for work experience, you must include specific MM/DD/YYY start and end des for every position.
Include pay plan, series, and grade (e.g., GS-0301-09) for all federal service jobs.
Not include photographs, classified or sensitive informion, SSN, encrypted/digitally signed documents, or other inapproprie content. Resumes containing prohibited informion deemed ineligible .
Not include embedded links as they will not be opened or considered when determining qualificions.
Not include personal informion such as age, sex, religion, race, or disability.
Not include specialized experience copied from the announcement or position description, as this is not a demonstrion of your experience.
2. Educion (if applicable) - Refer to Qualificion and Educion sections above for requirements
For positions with an educion requirement, or if you are qualifying for this position based on educion or training, submit a copy of your transcript(s) or equivalent. An official transcript(s) required if you are selected.
3. Registrion/License (if applicable) - Current, active registrion/license
4. Performance Appraisal/Awards (strongly encouraged)
Submit the most recent completed annual performance appraisal.
Submit copies of any incentive/performance awards received th may have an impact on the qualificions for the position to be filled.
5. Career Transition Assistance Plan (CTAP) (if applicable) Selection priority program for displaced or surplus federal employees:
Review and submit the required documention as outlined under CTAP
6. IRS Reassignment Preference Program (RPP) ( if applicable )
Submit your RPP Notice and most recent performance appraisal.
Appraisal must reflect Fully successful or higher overall ring.
7. Current Employees Documention (recommended if applicable)
If applying for a higher grade and you met time-in-grade (TIG) another agency, it is recommended th you provide an SF-50(s) (Notificion of Personnel Action) (or equivalent) which demonstres you meet the 52-week TIG requirement (e.g., Promotion with an effective de more than one (1) year old, Within-Grade-Increase the highest grade held). Failure to provide an SF-50(s) th shows your eligibility may result in an ineligible determinion.
How to Apply
Help
Please read the entire announcement and all the instructions before you begin an applicion. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documention as specified in the How to Apply and Required Documents section. The complete applicion package must be submitted by 11:59 PM (ET) on the closing de of the announcement to receive considerion. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 06/11/2026.
To begin the applicion process, click the "Apply Online" button.
You re-directed to USA STAFFING to continue your applicion process; answer the online questions. To preview the Applicion Questionnaire, please click the following link: .
Upload all required documents. (To submit supporting documents, import documents from USAJOBS to the approprie document types. If the document you need is not imported from USAJOBS, you may upload it directly into this applicion.)
Click the Submit Applicion button.
Reasonable Accommodions (RA): We provide reasonable accommodion to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the applicion and hiring process. To review reasonable accommodion policies and procedures please .
To upde your applicion, including supporting documention: Visit USAJOBS - How to Upde Applicion during the announcement open period, make updes or add supporting documention, then continue through the entire applicion process and click Submit Applicion to send updes to the hiring agency. This option will no longer be available once the announcement has closed.
To view the job stus or your applicion stus: Visit USAJOBS - How to View Applicion/Job Stus . Your applicion stus page is where you can view your applicion stus, USA Hire assessment completion stus, and review your notificions sent by the hiring agency regarding your applicion.
Agency contact informion
(ERC) Employee Resource Center
Phone
...
Website
Address
TS SC - Submission Processing - Ogden
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Once your applicion package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking stus updes and notificions in USAJOBS. Hard copy notificions will not be sent to you. " Please notify us if your contact informion changes after the closing de of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communicion th could affect your considerion for this position.
The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before th individual receives a conditional offer of employment. To learn more, please our page : Treasury.gov/fairchanceact.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries
Equal Employment Opportunity (EEO) Policy
Financial suitability
New employee probionary period
Privacy Act
Reasonable accommodion policy
Selective Service
Signure and false stements
Social security number request
Required Documents
Help
The following documents are required and must be provided with your applicion. All applicion merials, including transcripts, must be in English .
Incomplete or insufficient informion may result in not being considered for the position, or not receiving special considerion for which you may be eligible.
Please view Applicion Preparion or How to write a resume for federal job .
1. Resume
Your resume should :
Be limited to two (2) pages. Applicants with resumes exceeding two-pages removed from considerion. We recommend utilizing a standard 8.5x11-inch document size, a sans-serif font such as Arial or Calibri with a font size no smaller than 10-point for the main text, and page margins of 0.5 inches. Applicants th tempt to circumvent the 2-page limit page limit, for example by merially reducing readability, deemed ineligible . If you upde your applicion, only the most recent resume received (uploaded under the "Resume" document type) considered to determine qualificions.
Include your name and contact informion.
Include relevant work experience - Employer Name, Job Title, Employment des (start to end de or present), number of hours worked per week , and a brief description of duties th clearly demonstre your qualificions. To receive full credit for work experience, you must include specific MM/DD/YYY start and end des for every position.
Include pay plan, series, and grade (e.g., GS-0301-09) for all federal service jobs.
Not include photographs, classified or sensitive informion, SSN, encrypted/digitally signed documents, or other inapproprie content. Resumes containing prohibited informion deemed ineligible .
Not include embedded links as they will not be opened or considered when determining qualificions.
Not include personal informion such as age, sex, religion, race, or disability.
Not include specialized experience copied from the announcement or position description, as this is not a demonstrion of your experience.
2. Educion (if applicable) - Refer to Qualificion and Educion sections above for requirements
For positions with an educion requirement, or if you are qualifying for this position based on educion or training, submit a copy of your transcript(s) or equivalent. An official transcript(s) required if you are selected.
3. Registrion/License (if applicable) - Current, active registrion/license
4. Performance Appraisal/Awards (strongly encouraged)
Submit the most recent completed annual performance appraisal.
Submit copies of any incentive/performance awards received th may have an impact on the qualificions for the position to be filled.
5. Career Transition Assistance Plan (CTAP) (if applicable) Selection priority program for displaced or surplus federal employees:
Review and submit the required documention as outlined under CTAP
6. IRS Reassignment Preference Program (RPP) ( if applicable )
Submit your RPP Notice and most recent performance appraisal.
Appraisal must reflect Fully successful or higher overall ring.
7. Current Employees Documention (recommended if applicable)
If applying for a higher grade and you met time-in-grade (TIG) another agency, it is recommended th you provide an SF-50(s) (Notificion of Personnel Action) (or equivalent) which demonstres you meet the 52-week TIG requirement (e.g., Promotion with an effective de more than one (1) year old, Within-Grade-Increase the highest grade held). Failure to provide an SF-50(s) th shows your eligibility may result in an ineligible determinion.
How to Apply
Help
Please read the entire announcement and all the instructions before you begin an applicion. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documention as specified in the How to Apply and Required Documents section. The complete applicion package must be submitted by 11:59 PM (ET) on the closing de of the announcement to receive considerion. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 06/11/2026.
To begin the applicion process, click the "Apply Online" button.
You re-directed to USA STAFFING to continue your applicion process; answer the online questions. To preview the Applicion Questionnaire, please click the following link: .
Upload all required documents. (To submit supporting documents, import documents from USAJOBS to the approprie document types. If the document you need is not imported from USAJOBS, you may upload it directly into this applicion.)
Click the Submit Applicion button.
Reasonable Accommodions (RA): We provide reasonable accommodion to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the applicion and hiring process. To review reasonable accommodion policies and procedures please .
To upde your applicion, including supporting documention: Visit USAJOBS - How to Upde Applicion during the announcement open period, make updes or add supporting documention, then continue through the entire applicion process and click Submit Applicion to send updes to the hiring agency. This option will no longer be available once the announcement has closed.
To view the job stus or your applicion stus: Visit USAJOBS - How to View Applicion/Job Stus . Your applicion stus page is where you can view your applicion stus, USA Hire assessment completion stus, and review your notificions sent by the hiring agency regarding your applicion.
Expand Hide how to apply
Agency contact informion
(ERC) Employee Resource Center
Phone
...
Website
Address
TS SC - Submission Processing - Ogden
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Once your applicion package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking stus updes and notificions in USAJOBS. Hard copy notificions will not be sent to you. " Please notify us if your contact informion changes after the closing de of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communicion th could affect your considerion for this position.
The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before th individual receives a conditional offer of employment. To learn more, please our page : Treasury.gov/fairchanceact.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries
Equal Employment Opportunity (EEO) Policy
Financial suitability
New employee probionary period
Privacy Act
Reasonable accommodion policy
Selective Service
Signure and false stements
Social security number request
Overview Help Accepting applicions Posted yesterday Apply by 06/11/26 Due by 11:59 p.m. ET on June 11, 2026 Locion 2 vacancies in the following locion: (UT0036) 1160 W. 1220 S Ogden, UT No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed No Salary $74,678 - $138,370 per year The range reflects the minimum locality to maximum locality for locions listed in the announcement. Salary based on selected duty locion. Pay scale & grade IR 2 Promotion potential None Pay scale and grade determines the salary of the job. Work schedule Full-time - Tour of Duty: Day Shift - Monday-Friday, start and stop times between 6 a.m. and 6 p.m Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Multiple - Not-to-exceed (NTE) 1 year. May be extended (MBE) up to 5 years; may be made permanent. Occupions and job series Supervisory stus Yes Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Not Required Position sensitivity and risk Jobs require a and some require a . The type depends on the job. Background check type Financial disclosure required No Some jobs require to identify conflicts of...
Department of the Treasury
Internal Revenue Service
Taxpayer Services - Submission Processing - Da Conversion Operion and Input Correction Operion
Summary
WHAT IS THE TAXPAYER SERVICES? A description of the business units can be found :
REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
Learn more about this agency
Summary
WHAT IS THE TAXPAYER SERVICES? A description of the business units can be found :
REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
Learn more about this agency
Overview
Help
Accepting applicions
Posted yesterday
Apply by 06/11/26
Due by 11:59 p.m. ET on June 11, 2026
Locion
2 vacancies in the following locion:
(UT0036) 1160 W. 1220 S
Ogden, UT
No mching locions found.
Work site options
Telework eligible
No
Remote job
No
Relocion expenses reimbursed
No
Salary
$74,678 - $138,370 per year
The range reflects the minimum locality to maximum locality for locions listed in the announcement. Salary based on selected duty locion.
Pay scale & grade
IR 2
Promotion potential
None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule
Full-time - Tour of Duty: Day Shift - Monday-Friday, start and stop times between 6 a.m. and 6 p.m
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Multiple - Not-to-exceed (NTE) 1 year. May be extended (MBE) up to 5 years; may be made permanent.
Occupions and job series
0340 Program Management
Supervisory stus
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Modere Risk (MR)
Jobs require a
background check and some require a
security clearance . The type depends on the job.
Background check type
Suitability/Fitness
Credentialing
Financial disclosure required
No
Some jobs require
financial disclosure to identify conflicts of interests.
Announcement number
26-12958002M-TSM-0340-02
Control number
871033700
This job is open to
Help
Internal to an agency
Current federal employees of the hiring agency th posted the job announcement.
Clarificion from the agency
Open to IRS Career/Career-Conditional, Treasury/IRS CTAP, & IRS RPP employees
Duties
Help
General Manager Duties As a Department Manager you will:
Define business goals, develop work plans and set short and long term priorities to be accomplished by subordines.
Direct, coordine and oversee work plans through subordine managers and supervisors. Assign work based on priorities, selective considerion of the difficulty and requirements of assignments, and the capabilities of employees.
Evalue program implemention and effectiveness.
Provide guidance, advice, counsel or instruction to subordines in resolving administrive and on technical problems.
Manage relionships with functional executives of IRS opering divisions within the area serviced, officials of other agencies, and in advising management officials of higher rank.
Develop performance standards and evalue work performance of subordine supervisors and managers; Serve as the reviewing official on evaluions and performance recognition or disciplinary actions of non-supervisory employees red by subordine supervisors.
Manage and resolve group grievances, employee complaints and/or other issues eleved to the second level.
Make decisions and/or approve expenses on routine and/or non-routine, costly or controversial requests and/or personnel reled actions (e.g., selection, training, promotions).
Serve as a coach and/or mentor to subordine managers and/or employees on an ongoing basis, tailoring the emphasis based on the particular needs and background.
Initie ways to improve efficiency of the department and increase the quality of the work directed; Find and implement ways to elimine or reduce significant bottlenecks and barriers to production, promote team building or improve business practices.
The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
Works with W&I executives, Area Directors, and counterparts in other IRS Divisions in formuling new or revised policies for W&I. Develop overall objectives, stregies, actions and critical success factors for Policy.
Ensures th area plans and accomplishments are consistent with W&I goals, schedules, and policies.
Conducts briefings and prepares comprehensive reports to keep top-level managers and leaders apprised of program plans and progress and to communice findings and recommendions.
Prepares agency directives, IRM issuances, memoranda, W&I policy stements, and other written guidelines and recommendions.
STANDARD POSITION DESCRIPTIONS (SPD): PD99341. Visit the IRS SPD Library to access the position descriptions.
Requirements
Help
Conditions of employment
Probionary Period - A person who is required to go through a probionary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probionary period in the new position.
Supervisory Probionary Period - Subject to a 1-year supervisory or managerial probionary period (unless already completed).
Tax Audit - The employment of any candide, including a current employee or a new hire, selected for this position may be conditional upon classificion and/or audit of federal tax returns. This audit may include up to 2 years of returns.
Charge Card - Obtain and use a Government-issued charge card for business-reled travel.
ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION
Qualificions
Federal experience is not required. Experience may have been gained in the public sector, prive sector or through Volunteer Service . One year of experience refers to full-time work; part-timework is considered on a prored basis. To ensure full credit for your work experience, please indice des of employment by month/day/year, and indice number of hours worked per week, on your resume.
You must meet the following requirements by the closing de of this announcement.
SPECIALIZED EXPERIENCE : To be minimally qualified for this position you must have least one year of specialized experience equivalent to the next lower level payband or GS grade in the normal line of progression in the Federal Service. Specialized experience would include one year of substantive supervisory or program management experience the GS-11, 12 or 13 level or equivalent level.
To be qualifying for this position your experience must include:
Experience applying management techniques, methods, theories, principles, and labor relions concepts, to assure optimum utilizion of personnel, equipment, and space for the accomplishment of all program objectives with combined technical and administrive oversight
Experience in compliance programs, work functions, and staff hour planning methods and techniques in order to initie, plan, organize, direct and manage the functions and employees of the operion
Experience addressing error trends and performance gaps, including reviewing quality reports and conducting root cause analysis in identifying risks, evaluing workflows, and implementing procedural or training improvements (Continuing Professional Educion (CPE), needs-based training, etc.)
Experience with work systems (e.g., Integred Da Retrieval System (IDRS), Accounts Management System (AMS), Embedded Quality Review System, Nional Quality Review System (EQRS/NQRS), Servicewide Electronic Research Program (SERP), etc.) and processes which affect assigned functions and decisions concerning workflow, production, and quality; Real-time and long-term inventory management, including workload balancing and resource allocion;
Experience in budget and fiscal methods used in establishing and maintaining an organizion, (i.e. ability to maintain and manage financial resources);
Experience applying communicion techniques to effectively and diplomically interact with internal and external customers; providing feedback on employee writing and performance; providing clear instruction to audiences all levels (frontline staff, operion managers, executives, etc.)
Experience applying regulions, other official guidance and principles, including the lest procedures and techniques sufficient to oversee the planning, development and implemention of the technical aspects of programs specific to the position being filled including disciplinary processes (e.g., writing counseling memos, developing action plans/Performance Improvement Plans (PIPs) etc.) using Internal Revenue Manual (IRM), Code of Federal Regulions (CFR), Servicewide Electronic Research Program (SERP) or other official guidance.
AND
You must also meet the following requirement(s):
TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing de (or if this is an open continuous announcement, by the cut-off de) specified in this job announcement, current civilian employees must have completed least 90 days of federal civilian service since their lest non-temporary appointment from a competitive referral certifice, known as time after competitive appointment . For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
For more informion on qualificions please refer to OPM's Qualificions Standards .
Go to Understanding the IRS Paybands for GS/IR conversion.
Educion
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Educion. For a list of schools which meet these criteria, please refer to Department of Educion Accredition page .
FOREIGN EDUCATION: Educion completed in foreign colleges or universities may be used to meet the requirements. You must show proof the educion credentials have been deemed to be least equivalent to th gained in conventional U.S. educion program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanion of Terms) or here for Foreign Educion Credentialing instructions.
We recommend choosing an evaluor from a member organizion of one of the following nional associions of credential evaluion services: Nional Associion of Credential Evaluion Services (NACES) or Associion of Internional Credentials Evaluors (AICE) .
Additional informion
In the event th a building is closed due to rent management, new hires may be placed in a local commuting locion.
Additional jobs may be filled from this announcement or any other source to fill these vacancies.
Salary: IRS (IR) Pay Band Locality Pay tables may be found under 2026 - IR Salary Tables .
Alternive work schedule, staggered work hours may be available.
Expand Hide additional informion
Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution.
Benefits
Help
As a current IRS employee, you know the gre benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) ... option #1 for ERC.
Review our benefits
How you evalued
You evalued for this job based on how well you meet the qualificions above.
Your qualificions evalued based on your applicion merials (e.g., resume, supporting documents), your responses on the applicion questionnaire, and your responses to all assessments required for this position. Applicants who disqualify themselves will not be evalued further.
IRS employees must complete the Leadership Succession Review (LSR) Assessment . Step by step instructions, on the on-line self assessment and managerial assessment, are available . The results from this assessment are used in ranking applicants on the leadership competencies . You will need the results from this assessment to complete your on-line applicion. Your ring may be lowered, if your responses to the online questions are not supported.
Your applicion assessed on the following technical competencies for this position:
Customer Service
Exceptional Accomplishment
General Supervision
LSR Core Qualificions
Organizional Knowledge
Quality Management & Assurance
Workload Delivery
Oversting your qualificions and/or experience in your applicion merials or applicion questionnaire may result in your removal from considerion. Cheing on an assessment may also result in your removal from considerion.
Ring: Your applicion evalued on the leadership assessment and technical competencies of the position to be filled per the Service's Management Selection Program (MSP) 2.0 which covers Frontline, Department and Senior Manager positions. A quality group ring used to rank and select eligible candides. If qualified, you assigned to one of three quality level groups, Superior/Best Qualified, Highly Qualified and Qualified.
Referral : Eligible applicants red in the highest quality group, may be referred to a selecting official for considerion. Candides, if required to participe in a selection interview (telephonic and/or in person the discretion of the Selecting Official in accordance with hiring practices), interviewed in quality group order. We will not reimburse costs reled to the interview such as travel to and from the interview site.
Performance Appraisal and Awards - Will not be used in determining your overall ring. Any performance appraisal/evaluion and award documention you provide forwarded to the selecting official. The selecting official will review this documention and give it due weight considerion during the overall selection process. IRS employees may obtain their most recent awards listing .
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP) , you must receive a score of Highly Qualified orbetter to be red as "well qualified" to receive special selection priority.
Benefits
Help
As a current IRS employee, you know the gre benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) ... option #1 for ERC.
Review our benefits
Required documents
Required Documents
Help
The following documents are required and must be provided with your applicion. All applicion merials, including transcripts, must be in English .
Incomplete or insufficient informion may result in not being considered for the position, or not receiving special considerion for which you may be eligible.
Please view Applicion Preparion or How to write a resume for federal job .
1. Resume
Your resume should :
Be limited to two (2) pages. Applicants with resumes exceeding two-pages removed from considerion. We recommend utilizing a standard 8.5x11-inch document size, a sans-serif font such as Arial or Calibri with a font size no smaller than 10-point for the main text, and page margins of 0.5 inches. Applicants th tempt to circumvent the 2-page limit page limit, for example by merially reducing readability, deemed ineligible . If you upde your applicion, only the most recent resume received (uploaded under the "Resume" document type) considered to determine qualificions.
Include your name and contact informion.
Include relevant work experience - Employer Name, Job Title, Employment des (start to end de or present), number of hours worked per week , and a brief description of duties th clearly demonstre your qualificions. To receive full credit for work experience, you must include specific MM/DD/YYY start and end des for every position.
Include pay plan, series, and grade (e.g., GS-0301-09) for all federal service jobs.
Not include photographs, classified or sensitive informion, SSN, encrypted/digitally signed documents, or other inapproprie content. Resumes containing prohibited informion deemed ineligible .
Not include embedded links as they will not be opened or considered when determining qualificions.
Not include personal informion such as age, sex, religion, race, or disability.
Not include specialized experience copied from the announcement or position description, as this is not a demonstrion of your experience.
2. Educion (if applicable) - Refer to Qualificion and Educion sections above for requirements
For positions with an educion requirement, or if you are qualifying for this position based on educion or training, submit a copy of your transcript(s) or equivalent. An official transcript(s) required if you are selected.
3. Registrion/License (if applicable) - Current, active registrion/license
4. Performance Appraisal/Awards (strongly encouraged)
Submit the most recent completed annual performance appraisal.
Submit copies of any incentive/performance awards received th may have an impact on the qualificions for the position to be filled.
5. Career Transition Assistance Plan (CTAP) (if applicable) Selection priority program for displaced or surplus federal employees:
Review and submit the required documention as outlined under CTAP
6. IRS Reassignment Preference Program (RPP) ( if applicable )
Submit your RPP Notice and most recent performance appraisal.
Appraisal must reflect Fully successful or higher overall ring.
7. Current Employees Documention (recommended if applicable)
If applying for a higher grade and you met time-in-grade (TIG) another agency, it is recommended th you provide an SF-50(s) (Notificion of Personnel Action) (or equivalent) which demonstres you meet the 52-week TIG requirement (e.g., Promotion with an effective de more than one (1) year old, Within-Grade-Increase the highest grade held). Failure to provide an SF-50(s) th shows your eligibility may result in an ineligible determinion.
How to Apply
Help
Please read the entire announcement and all the instructions before you begin an applicion. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documention as specified in the How to Apply and Required Documents section. The complete applicion package must be submitted by 11:59 PM (ET) on the closing de of the announcement to receive considerion. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 06/11/2026.
To begin the applicion process, click the "Apply Online" button.
You re-directed to USA STAFFING to continue your applicion process; answer the online questions. To preview the Applicion Questionnaire, please click the following link: .
Upload all required documents. (To submit supporting documents, import documents from USAJOBS to the approprie document types. If the document you need is not imported from USAJOBS, you may upload it directly into this applicion.)
Click the Submit Applicion button.
Reasonable Accommodions (RA): We provide reasonable accommodion to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the applicion and hiring process. To review reasonable accommodion policies and procedures please .
To upde your applicion, including supporting documention: Visit USAJOBS - How to Upde Applicion during the announcement open period, make updes or add supporting documention, then continue through the entire applicion process and click Submit Applicion to send updes to the hiring agency. This option will no longer be available once the announcement has closed.
To view the job stus or your applicion stus: Visit USAJOBS - How to View Applicion/Job Stus . Your applicion stus page is where you can view your applicion stus, USA Hire assessment completion stus, and review your notificions sent by the hiring agency regarding your applicion.
Agency contact informion
(ERC) Employee Resource Center
Phone
...
Website
Address
TS SC - Submission Processing - Ogden
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Once your applicion package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking stus updes and notificions in USAJOBS. Hard copy notificions will not be sent to you. " Please notify us if your contact informion changes after the closing de of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communicion th could affect your considerion for this position.
The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before th individual receives a conditional offer of employment. To learn more, please our page : Treasury.gov/fairchanceact.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries
Equal Employment Opportunity (EEO) Policy
Financial suitability
New employee probionary period
Privacy Act
Reasonable accommodion policy
Selective Service
Signure and false stements
Social security number request
Required Documents
Help
The following documents are required and must be provided with your applicion. All applicion merials, including transcripts, must be in English .
Incomplete or insufficient informion may result in not being considered for the position, or not receiving special considerion for which you may be eligible.
Please view Applicion Preparion or How to write a resume for federal job .
1. Resume
Your resume should :
Be limited to two (2) pages. Applicants with resumes exceeding two-pages removed from considerion. We recommend utilizing a standard 8.5x11-inch document size, a sans-serif font such as Arial or Calibri with a font size no smaller than 10-point for the main text, and page margins of 0.5 inches. Applicants th tempt to circumvent the 2-page limit page limit, for example by merially reducing readability, deemed ineligible . If you upde your applicion, only the most recent resume received (uploaded under the "Resume" document type) considered to determine qualificions.
Include your name and contact informion.
Include relevant work experience - Employer Name, Job Title, Employment des (start to end de or present), number of hours worked per week , and a brief description of duties th clearly demonstre your qualificions. To receive full credit for work experience, you must include specific MM/DD/YYY start and end des for every position.
Include pay plan, series, and grade (e.g., GS-0301-09) for all federal service jobs.
Not include photographs, classified or sensitive informion, SSN, encrypted/digitally signed documents, or other inapproprie content. Resumes containing prohibited informion deemed ineligible .
Not include embedded links as they will not be opened or considered when determining qualificions.
Not include personal informion such as age, sex, religion, race, or disability.
Not include specialized experience copied from the announcement or position description, as this is not a demonstrion of your experience.
2. Educion (if applicable) - Refer to Qualificion and Educion sections above for requirements
For positions with an educion requirement, or if you are qualifying for this position based on educion or training, submit a copy of your transcript(s) or equivalent. An official transcript(s) required if you are selected.
3. Registrion/License (if applicable) - Current, active registrion/license
4. Performance Appraisal/Awards (strongly encouraged)
Submit the most recent completed annual performance appraisal.
Submit copies of any incentive/performance awards received th may have an impact on the qualificions for the position to be filled.
5. Career Transition Assistance Plan (CTAP) (if applicable) Selection priority program for displaced or surplus federal employees:
Review and submit the required documention as outlined under CTAP
6. IRS Reassignment Preference Program (RPP) ( if applicable )
Submit your RPP Notice and most recent performance appraisal.
Appraisal must reflect Fully successful or higher overall ring.
7. Current Employees Documention (recommended if applicable)
If applying for a higher grade and you met time-in-grade (TIG) another agency, it is recommended th you provide an SF-50(s) (Notificion of Personnel Action) (or equivalent) which demonstres you meet the 52-week TIG requirement (e.g., Promotion with an effective de more than one (1) year old, Within-Grade-Increase the highest grade held). Failure to provide an SF-50(s) th shows your eligibility may result in an ineligible determinion.
How to Apply
Help
Please read the entire announcement and all the instructions before you begin an applicion. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documention as specified in the How to Apply and Required Documents section. The complete applicion package must be submitted by 11:59 PM (ET) on the closing de of the announcement to receive considerion. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 06/11/2026.
To begin the applicion process, click the "Apply Online" button.
You re-directed to USA STAFFING to continue your applicion process; answer the online questions. To preview the Applicion Questionnaire, please click the following link: .
Upload all required documents. (To submit supporting documents, import documents from USAJOBS to the approprie document types. If the document you need is not imported from USAJOBS, you may upload it directly into this applicion.)
Click the Submit Applicion button.
Reasonable Accommodions (RA): We provide reasonable accommodion to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the applicion and hiring process. To review reasonable accommodion policies and procedures please .
To upde your applicion, including supporting documention: Visit USAJOBS - How to Upde Applicion during the announcement open period, make updes or add supporting documention, then continue through the entire applicion process and click Submit Applicion to send updes to the hiring agency. This option will no longer be available once the announcement has closed.
To view the job stus or your applicion stus: Visit USAJOBS - How to View Applicion/Job Stus . Your applicion stus page is where you can view your applicion stus, USA Hire assessment completion stus, and review your notificions sent by the hiring agency regarding your applicion.
Expand Hide how to apply
Agency contact informion
(ERC) Employee Resource Center
Phone
...
Website
Address
TS SC - Submission Processing - Ogden
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Once your applicion package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking stus updes and notificions in USAJOBS. Hard copy notificions will not be sent to you. " Please notify us if your contact informion changes after the closing de of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communicion th could affect your considerion for this position.
The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before th individual receives a conditional offer of employment. To learn more, please our page : Treasury.gov/fairchanceact.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries
Equal Employment Opportunity (EEO) Policy
Financial suitability
New employee probionary period
Privacy Act
Reasonable accommodion policy
Selective Service
Signure and false stements
Social security number request
Overview Help Accepting applicions Posted yesterday Apply by 06/11/26 Due by 11:59 p.m. ET on June 11, 2026 Locion 2 vacancies in the following locion: (UT0036) 1160 W. 1220 S Ogden, UT No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed No Salary $74,678 - $138,370 per year The range reflects the minimum locality to maximum locality for locions listed in the announcement. Salary based on selected duty locion. Pay scale & grade IR 2 Promotion potential None Pay scale and grade determines the salary of the job. Work schedule Full-time - Tour of Duty: Day Shift - Monday-Friday, start and stop times between 6 a.m. and 6 p.m Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Multiple - Not-to-exceed (NTE) 1 year. May be extended (MBE) up to 5 years; may be made permanent. Occupions and job series Supervisory stus Yes Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Not Required Position sensitivity and risk Jobs require a and some require a . The type depends on the job. Background check type Financial disclosure required No Some jobs require to identify conflicts of...
Job ID: 523102004
Originally Posted on: 5/31/2026
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