5100PB1-03 Customer Experience Associate

Job Description

As a Customer Experience Associate in Electronics, you know that the right digital device can help make

our customer's lives easier. Use your passion for tech to help customers discover new, innovative

products and make shopping for electronics fun and informative. As a PowerZone team member, your

technology expertise and dedication to the digital world will educate and excite customers on all things

electronic. You'll know which gadgets will meet customer's needs and stay up to date on the latest

technology trends. With your digital knowledge and helpful suggestions, customers will continue to shop

the Exchange the next time the newest gadget arrives.

So what can you expect as a Customer Experience Associate - PowerZone (Electronics) at the Exchange?

Greet every customer with eye contact and smile in your authentic way

Acknowledge every waiting customer as soon as they arrive to the electronics area to let them

know you'll be right with them

Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate

products that meet the specific need of the customer

Ensure customers have an extraordinary experience while shopping

Complete transactions accurately and efficiently while engaging customers in appropriate

conversation

We know that you can work anywhere. However, working at the Exchange is the start of something

great! While you make it easy for our customers, we focus on you and your development! Our

people make us who we are. We want to see you grow, so we put growing together at the forefront

of everything we do. It is our duty to provide you with the tools and resources that you need to

succeed. Joining the Exchange means joining a team that is devoted to you!