Team Leader, Food Services

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ANCC Magnet designated UPMC Passavant is currently hiring a Full-Time Team Lead to support our dietary department at the McCandless location. Salary will be determined based upon education and experience.

Shift Details:

• Every other weekend and holiday
• Shifts will be discussed further in the interview, but include 5:30AM - 2PM and 12PM - 8:30PM

Responsibilities:

• Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
• Oversee security of inventory and cash revenues.
• Orient, train, and coach new team members as per department guidelines.
• Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
• Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
• Perform routine competency checks on associate performance with appropriate follow-through.
• Conduct and document service recovery on all customer complaints as per operational guidelines.
• Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
• Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.