Department Manager - Miami, FL

Department Manager - Miami, FL Department Manager - Miami, FL Details Brand Massimo Dutti Location MIAMI, THE UNITED STATES Description About Us: Massimo Dutti was founded in 1985 and was acquired by Inditex in 1991. It now has over 643 stores in more than 78 markets and an online presence in 215 markets. The brand was originally aimed at men's fashion. Starting in 1995, women's fashion was launched in all its dimensions: from the most urban lines to the more casual. Massimo Dutti has consolidated at all levels as a group with national and international growth and has reached over today. Since September 2006, Massimo Dutti has been fully designing and marketing the following lines: Women: Womenswear, Accessories, Fragrances for Men: Menswear, Accessories, Personal Tailoring, Fragrances. Purpose: Responsible for leading the commercial strategy of the department, ensuring company standards are maintained, maximizing sales performance, and delivering an excellent customer experience through strong product knowledge, team leadership, and operational excellence. Profile: Interested and knowledgeable about product, fashion trends, and competitors in the local retail market. Strong commercial mindset with the ability to analyze business opportunities and implement strategic actions. Capable of leading and developing teams while maintaining a customer-focused environment. Responsible for the overall performance and image of their department. Able to adapt commercial strategies according to customer behavior and store needs. Organized, analytical, and proactive in decision-making. Key Responsibilities: Control stock and manage the department to achieve sales targets. Review new arrivals, assign product placement, and manage store/warehouse rotations. Maintain a global vision of the business and collaborate with store leaders to ensure a unified customer image. Supervise product replenishment and ensure product availability on the sales floor. Ensure the store maintains company image standards through merchandising, layout, furniture, mannequins, tables, walls, and window displays. Analyze products, competition, stock limitations, and market trends to implement commercial actions that improve results. Execute commercial strategies established by the company. Perform commercial analysis using retail tools, Business Map, product reports, and communication platforms. Organize and supervise front-end operations including fitting rooms, checkout, size collection, and online order pickups to ensure operational excellence and customer satisfaction. Ensure customer experience standards are achieved and resolve incidents effectively. Take responsibility for minimizing shrinkage and supporting loss prevention initiatives. Implement action plans according to business and store needs. Collaborate with Visual Commercial and store leadership to maximize sales impact and maintain brand standards. People: Organize and lead the team within the department to maximize commercial potential and productivity. Continuously train and develop staff on product knowledge, customer service, commercial strategy, and company standards. Ensure mandatory trainings are completed, including onboarding and position-specific development. Identify talent and support recruitment and development opportunities within the team. Provide continuous feedback, recognition, and coaching to support employee growth. Maintain effective communication with managers, specialists, experts, and the store team. Ensure compliance with health, safety, and workplace regulations. Promote safe work practices and awareness of risks affecting employees and customers. Lead by example to motivate and inspire the team. Requirements: 2+ years of experience in a management role within the fashion retail sector. Strong team leadership and people management skills. Strong commercial awareness and analytical thinking. Excellent organizational and multitasking abilities. Comfortable communicating ideas, feedback, and commercial strategies daily. Customer service oriented. Numeric and analytical skills. Flexible and open availability. Passion for fashion and product. Excellent communication and interpersonal skills. Ability to work under pressure in a fast-paced environment. Initiative, self-motivation, and proactive problem-solving skills. Strong time management skills. Ability to identify opportunities and drive business results. Massimo Dutti USA, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status, or any other characteristic protected by applicable federal, state, or local laws. EOE/DFW Benefits Competitive pay + We offer competitive salaries eligible for annual increase in addition to great monthly incentives! Growth opportunities + Get inspired and empower your career through endless growth opportunities. We celebrate your contributions through recognition and anniversary perks*. Employee discount + Enjoy 25% discount at all Inditex brands in the US after successful completion of your introductory period. Paid time off + Empowering your career takes balance! This is why we're proud to offer paid time off to all employees. Tuition & language + We want you to grow with us! We're excited to offer tuition reimbursement related with your continued education. We also offer FREE language courses! Health benefits + Outstanding health benefits are available to eligible employees; including medical, dental and vision coverage. Uniform + Not sure what to wear? We've got you covered - we offer fashion forward uniforms to all employees upon completing the introductory period. Commuter benefits + Save on your commute to work with an array of travel benefits including parking, transit, and bike share. Employee assistant + We want you to feel empowered outside of the workplace too! Through the Employee Assistance Program participants and their families can find piece of mind when seeking emotional support, legal or financial services. Paid parental leave + We offer unparalleled parental leave to eligible employees compromised of 16 weeks of salary continuation an up to one year of job security. Retirement plan + Invest in your future through our lucrative 401(k) plan after one year of service with company matching. Care program + With our back up care service you can be ready for anything life throws your way. Offering child and elder care, discounted tutoring, housekeep, summer camps, STEM learning provider and much more. Pet insurance + We extend our benefits care to include your pets as well, however exotic they may be! Other perks + We offer an abundance of discounts and reduced member rates on a variety of activities; including gyms, travel, entertainment and even your phone bill! Next steps 1. Ready to join us? Simply apply below, specifying your desired position and sharing details of your relevant experience, availability and preferred working location. 2. Once we've found a suitable opportunity for you, you will receive an email with a link to our VideoAsk platform. This will give you the chance to provide further details about yourself! 3. If your profile matches one of our current vacancies, we will reach out to arrange an interview. Just bring your brightest smile and be yourself. We're excited to meet you! 4. Is it a match? Our team will be in touch again to offer you a position in one of our stores. We can't wait for you to join our team! Apply now