Enterprise Retail Account Manager

  • Abbott Laboratories
  • Abbott Park, Illinois
  • Full Time

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

DO WORK THAT MATTERS

At Abbott, diverse ideas, perspectives, and expertise allow us to create life-changing solutions that help people live healthier lives. With businesses in 150 countries and businesses spanning nutrition, diagnostics, medical devices, and branded generic pharmaceuticals, Abbott offers you enormous opportunities to explore your interests and help you achieve your career and personal goals.

The Enterprise Account Manager, National Accounts, will lead commercial execution for Abbotts Infectious Disease portfo lio across key U.S. retail partners, with primary responsibility for Amazon, Walgreens, and emerging channels. This role owns day-to-day account management while driving joint business planning, optimizing in-store and digital presence, and ensuring strong availability and visibility for core products including BinaxNOW and ID NOW. The role partners closely with customers on assortment, promotions, and execution, while delivering data-driven insights to strengthen partnerships and accelerate growth. As the business expands, this position will play a key role in scaling new accounts and supporting broader commercial initiatives.

RESPONSIBILITIES

Customer Ownership & Growth Strategy

  • Own end-to-end commercial responsibility for Amazon and Walgreens, including revenue, profitability, and share growth

  • Develop and lead Joint Business Plans (JBPs) aligned to aggressive growth targets

  • Build senior-level relationships across buying, merchandising, pharmacy, and eCommerce organizations

  • Identify and unlock white-space oppo rtunities across new channels and formats

Amazon and Omnichannel Excellence

  • Own Amazon business across key levers:

  • Retail media (Amazon Ads, DSP, etc.) w ith su pport fro m Omn i Marketi ng Manager

  • Content optimization & conversion (PDP, SEO, ratings & reviews)

  • Supply chain performance & in-stock levels

  • Drive true omnichannel integration across digital, in-store, and pharmacy touchpoints

  • Elevate Abbotts share of search, share of shelf, and share of voice

Commercial Performance and P&L Ownership

  • Deliver against revenue, margin, and market share targets

  • Manage trade investment, pricing strategy, and promotional ROI

  • Lead forecasting and demand planning in partnership with Supply Chain and Finance

  • Monitor performance drivers (POS, inventory, scorecards) and take decisive action

New Channel Expansion

  • Lead entry and scaling strategies across Dollar , Regional Grocer y, Drug Wholes a lers, and emer ging re tail partners

  • Build go-to-market strategies tailored to each channels economics and shopper dynamics

Cross-Functional Leadership

  • Partner across Marketing, eCommerce, Supply Chain, Finance, and Medical/Regulatory

  • Ensure all commercial execution aligns with healthcare compliance, claims, and regulatory requirements

  • Influence portfolio strategy, launches, and long-range planning

REQUIRED QUALIFICATIONS

  • Bachelors Degree ( 16 years) Bachelor of Arts or Bachelor of Science

  • Masters Degree ( 18 years) MBA preferred

  • Minimum 3 years Three or more year's experience in a sales and/or marketing role that involved working closely with customers/clients to deliver results.

  • Experience in health care (Rx, OTC, managed care), consumer packaged goods and/or retail preferred.

  • Outstanding consultative selling skill's proven ability to identify/define business questions and complex business issues, conduct analysis, formulate actionable ideas and recommend /sell a point of view to customers.

  • High energy, self-starter that is assertive, possesses a high degree of self-confidence and intellectual curiosity, exhibits a bias for action and demonstrates good executive presence.

  • Exceptional oral and written communication skills, with the ability to interact effectively with all levels in a customer's organization.

  • Innovative and creative demonstrated ability to leverage consumer insights to identify and evaluate creative ideas, focusing on those that will create value for customers and ADC

  • Proven ability to manage multiple tasks concurrently under aggressive timelines in a dynamic environment while maintaining strong attention to detail and quick recall.

  • Strong analytical skills (i.e., ROI calculation, forecasting and planning), and mastery of using Microsoft PowerPoint and Excel for analysis and presentations.

PREFERRED QUALIFICATIONS

  • 7 years of national account or retail management experience in FMCG / CPG (required), with a track record of increasing responsibilit y .

  • Proven success in developing compelling value propositions and driving product adoption.

  • Strong financial and analytical skills, including experience in forecasting, pricing, and business planning.

  • Excellent communication, presentation, and stakeholder management skills.

  • Proficiency in Microsoft Office and retail a nalytics platforms.

  • Experience in diagnostics, pharmacy, or healthcare-related categories

  • Existing relationships with Amazon, Walgreens, or other key retail customers

  • Background in omnichannel marketing and retail media strategy

Working at Abbott

At Abbott, you can do work that matters, grow and learn, care for yourself and your family, and live a full life. Youll also have access to:

  • Career development with a global leader in diagnostics and healthcare.

  • Free medical coverage through our Health Investment Plan (HIP) PPO.

  • A top-tier retirement savings plan with generous employer contributions.

  • Tuition rei mbursement, student debt assistance, and FreeU education benefits.

  • Recognition as a top employer for diversity, working parents, and innovation.

About Abbott

At Abbott, we are committed to helping people live their best possible life through the power of health. For more than 125 years, we have brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 109,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

The base pay for this position is $113,300.00 $226,700.00. In specific locations, the pay range may vary from the range posted.

Job ID: 522790130
Originally Posted on: 5/28/2026

Want to find more Retail opportunities?

Check out the 489,429 verified Retail jobs on iHireRetail