Customer Service Representative

Our client, a leader in the consumer finance industry, is seeking a dedicated and motivated Customer Service Representative to join their team. As a Customer Service Representative, you will be an essential part of the customer support department, assisting clients with their inquiries and ensuring a positive experience. The ideal candidate will demonstrate excellent communication skills, a customer-focused attitude, and the ability to work collaboratively to enhance service quality and customer satisfaction.

Job Title: Customer Service Representative

Location: Roxboro, NC

Pay Range: 15.00

Shift: 1st - Monday- Friday 9am-5:30pm

What's the Job?

• Respond to customer inquiries via phone and email in a professional and courteous manner
• Assist customers with account information, billing questions, and payment processing
• Maintain accurate records of customer interactions and transactions
• Identify and resolve customer issues efficiently and effectively
• Collaborate with team members to improve service quality and customer satisfaction

What's Needed?

• Strong verbal and written communication skills
• Ability to handle multiple tasks and prioritize effectively
• Customer-oriented mindset with a positive attitude
• Basic computer skills and familiarity with customer service software
• Previous experience in customer service or related field is a plus
• High School Diploma or GED
• Background Check, Drug Screen and Credit Check upon offer of employment

What's in it for me?

• Opportunity to work in a dynamic and supportive environment
• Gain valuable experience in the consumer finance sector
• Develop your communication and problem-solving skills
• Be part of a team committed to excellence and customer satisfaction
• Potential for career growth within the organization

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.