Customer Account/Inventory Coordinator

  • Hibbert
  • Indianapolis, Indiana
  • Full Time
Do you enjoy working in a fast-paced environment and talking directly to clients? If so, join the Hibbert Group where there are opportunities to grow and advance .

The Hibbert Group is a 145-year-old integrated marketing solutions provider of international scope, whose customers include many of the largest and most successful companies in the world. We support multiple industries and specialize in the Life Science, Semiconductor and Telecommunications verticals. We provide Database Services, Customer Engagement, Global Fulfillment, Life Sciences, Professional Services and Digital Solutions.

We are looking for candidates with 1-3 years customer service and computerized inventory experience to work with our Pharmaceutical client . T he position is located in Indianapolis, Indiana. Candidates will be required to be in the office 2-3 days a week.

Responsibilities include, but are not limited to:

Work directly with clients to do whatever is needed to make their marketing programs successful.

Process orders, post receipts.

Handle customer requests.

Maintain inventory levels via computerized inventory systems.

Track shipments.

Provide regular communications to the clients that are related to their program/project status and deliverables.

Successfully complete job duties independently yet know when to ask for help if necessary.

Follow all quality control standards to ensure all processes are followed exactly.

Provide documentation to ensure that all best practices are captured (to meet ISO and client standards.)

Requirements:

Prior computerized inventory experience is desired.

Experience successfully handling high volume emails with the ability to stay current is a must.

Intermediate skill level with MS Excel and Word is required.

Effective written and verbal communication skills are necessary.

Excellent organizational skills with an emphasis on setting priorities in a fast-paced environment is a must.

Knowledge of direct marketing industry is highly valued.

Some college preferred.

A family-owned company, The Hibbert Group is employee focused and offers an attractive compensation and benefits package including a choice of health plans, company matching 401K, tuition assistance, and paid time off .

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law .
Job ID: 522736602
Originally Posted on: 5/28/2026

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