McDonald's Area Supervisor

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonalds USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonalds USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonalds USA has no control over employment matters at the restaurant. McDonalds USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Job Description:

We are seeking a highly motivated and dynamic individual with strong work ethics and values to join our team as a Supervisor. As a Supervisor, you will play a pivotal role in ensuring the smooth and efficient operations of our restaurants. You will be responsible for overseeing daily activities, managing staff, and maintaining quality standards to deliver exceptional guest experience.

A supervisor is responsible for running a profitable restaurant and for making sure the restaurant meets McDonalds critical customer standards of Quality, Service, and Cleanliness (restaurant operations). Supervisors work with his/her General Managers to help set the restaurants goals and create a plan to achieve these goals.

To meet restaurant goals, the Supervisor doesnt work alone. He or She will lead a team of General Managers in more than one restaurant. This means helping the General Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their restaurants. Management of the Key Performance Indicators to have a successful P&L is essential to this role.

A supervisor may also assist in the hiring and development of Department and Shift Managers to make sure that the restaurant has the right team to lead into the future. They will be responsible for hiring and developing salaried managers.

Responsibilities:

Team Management:

• Lead and supervise a team of restaurant staff, including crew members and shift leaders.

• Train, mentor, and motivate team members to achieve operational excellence and provide outstanding customer service.

• Conduct performance evaluations, set performance goals, and provide constructive feedback to foster growth and development.

Operational Excellence:

• Ensure all operational procedures, food safety, and quality standards are consistently met or exceeded.

• Monitor inventory levels and collaborate with management to order supplies and products as needed.

• Oversee the preparation and cooking of food to maintain consistency, quality, and presentation.

• Handle customer inquiries, complaints, and resolve issues promptly and professionally.

Health and Safety Compliance:

• Adhere to and enforce health and safety regulations and company policies to maintain a safe and clean work environment.

• Conduct regular inspections to ensure compliance with cleanliness and hygiene standards.

• Coordinate with maintenance teams to address equipment issues and promptly resolve any maintenance problems.

Financial Management:

• Assist in controlling operational costs and managing the budget to maximize profitability.

• Monitor and report on sales and performance metrics, suggesting improvements to enhance efficiency and revenue.

Communication and Collaboration:

• Maintain effective communication with restaurant management and to Owner Operator to ensure smooth operations.

• Conduct monthly in-person team meetings, sharing insights and contributing ideas for continuous improvement.

The ideal candidate should have previous experience in the Supervisor role with running high volume locations. A background in quick service restaurants is strongly recommended, or experience in hospitality or retail.

Additional information:

Along with competitive pay, a Supervisor for MDT McDonalds is eligible for incredible benefits including:

Paid Vacation

Medical, dental, and vision coverage

Short and long-term disability, life, and accident insurance

401K

Education assistance through Archways to Opportunity

A Supervisor bonus program

Company provides cell phone

Employee vehicle allowance

Paid holidays off

Requirements:

Experience as a General Manager, Supervisor, or District Manager of a Quick Service restaurant for at least 5-10 years

Drivers License and a Vehicle

Flexibility to work various shifts, including weekends, and holidays, as required by the restaurants schedule

Preference:

Knowledge of McDonalds operational procedures, food safety standards, and customer services

Proven experience in a supervisory or management role in the food service industry, preferably in a quick-service restaurant (QSR) setting

Demonstrate problem solving skills and a proactive approach to operational challenges

Ability to handle high-pressure situations and resolve conflicts in a calm and professional manner

Graduates of McDonalds Corporation- Hamburger University/ ROLP/ GM Capstone

This job posting contains some information about what it is like to work in a McDonalds restaurant, but it is not a complete job description. People who work in a McDonalds restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonalds USA. I understand that this franchisee is a separate company and a separate employer from McDonalds USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonalds USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDX MC D35C0B2B-E6D5-4B10-A34F-8FDD1B6801F4_120681

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact ... if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonalds corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact ... supportteam@us.mcd.com . There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.