Sales Team Leader Nf2 (Rpt) Mcx Central Stocking Team

  • KANEOHE BAY MCCS
  • Kaneohe, Hawaii
  • Full Time
SALES TEAM LEADER NF2* (RPT) MCX CENTRAL STOCKING TEAM

Department of the Navy

U.S. Marine Corps

KANEOHE BAY MCCS

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program th supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organizion functioning smoothly and effectively.

Learn more about this agency

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program th supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organizion functioning smoothly and effectively.

Learn more about this agency

Overview

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Accepting applicions

Posted today

Apply by 06/19/26

Due by 11:59 p.m. ET on June 19, 2026

Locion

Kaneohe, HI

1 vacancy

No mching locions found.

Work site options

Telework eligible

No

Relocion expenses reimbursed

No

Salary

$19.19 - $19.19 per hour

Pay scale & grade

NF 02

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule

Part-time

Travel Required

25% or less - Varies

Appointment type

Permanent - Regular

Occupions and job series

1101 General Business And Industry

Supervisory stus

No

Federal service type

This job is in the Competitive Service

Drug test

No

Security clearance

Not Required

Announcement number

77430

Control number

870488400

This job is open to

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The public

U.S. Citizens, Nionals or those who owe allegiance to the U.S.

Clarificion from the agency

Open to Public

Duties

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Leads the Customer Service Desk or central checkout operions in collaborion with the Experience Manager, Sales Manager, Store Manager or Marine Mart Manager. Completes all sales and return transactions using the Point of Sale system. Assists the Experience Manager, Sales Manager, Store Manager or Marine Mart Manager in the execution of corpore service programs, promotions and other events as well as daily and weekly Dress Blue Experience standards all customer touchpoints. May assist store leadership with special events ensuring customer experience criteria is met. Reports to the Experience Manager, Sales Manager, Store Manager or Marine Mart Manager.

Understands and operes within all service policies and exercises an "I can DO th!" mentality when a customer problem occurs. Proactively identifies opportunities to resolve customer problems and concerns before they happen. Takes ownership and follows up with customers to ensure their problems were resolved. Understands and articules all MCX value stories, programs and promotions. Recognizes the core values and mission of the Marine Corps Exchange (MCX). Acts as a coach for team members on training reled to service, returns and exchanges, service recovery and corpore service programs and promotions. Models key behaviors reled to Dress Blue Experience metrics and serves as a role model for team members looking to advance their career. Observes service transactions and coaches team members to increased levels of performance and effectiveness. Relays instructions gets work started, sets pace and performs supervisory duties in an emergency, or short-term and nonrecurring basis.

Takes advantage of all training opportunities to develop service skills. Develops a general understanding about the brands and products sold within the store. Partners with team members to provide answers to product questions from customers. Relays customer comments and concerns to Sales Specialist and Sales Manager. Identifies opportunities to produce add-on sales the front line through suggestive and consultive selling. Ensures all sale, ad and promotional items are signed and placed according to brand standards. Ensures assigned service area is merchandised to brand standards with proper product placement. Manages cegories/areas within the brand experience to include inventory accuracy and merchandise presention. Communices product outs to Experience Manager, Sales Manager, Store Manager or Marine Mart Manager.

Identifies and reduces all risks of loss and/or theft. Ensures the front line operion is led appropriely in the absence of an Experience Manager, Sales Manager, Store Manager or Marine Mart Manager ensuring proper staffing coverage and service standards are met. Actively engages in organizional training opportunities th develop personal and professional skills reled to: time management, emotional intelligence, interpersonal skills, career planning, public speaking and small group leadership.

Provides World Class Customer Service with an emphasis on courtesy. Delivers a Dress Blue Experience to all customers throughout the store. Proactively engages all customers in conversion. Addresses customers by rank when approprie. Assists customers and communices positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulions and standards. Promptly reports any observed workplace hazards, and any injury, occupional illness, and/or property damage resulting from workplace mishaps to the immedie supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Places special orders to cover local buys. May require food handling safety training, handling and certificion. May require training and handling of Western Union and other customer services offered. May require light custodial duties, light lifting of merchandise, stocking, setting planograms, price changes, inventory counts and corrections. May have keyholder responsibility. May handle special orders, merchandise requests or receiving of products.

Performs other duties as assigned. The incumbent must be able to lift and carry objects up to 20lbs independently and objects over 20lbs with assistance.

Requirements

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Conditions of employment

See Duties and Qualificions

EVALUATIONS:

Qualificions

ONE YEAR of experience working within a customer focused environment, preferably within a retail or business operions organizion. Experience observing, coaching and training front line employees preferred. Positive titude with a genuine desire to work in a team environment. Ability to read and train opering standards and procedures for service, service recovery, and RPOS systems as well as work within the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence. Ability to work in a high performance mosphere with commitment to service and sales goals. Knowledge of safety and environmental standards for fuel. Attention to detail is required.

FOR POSITIONS INVOLVING FIREARMS/AMMUNITION ONLY:

This is a "covered position" for the Domestic Violence Misdemeanor Amendment to the Gun Control Act for Department of the Navy civilian personnel. Due to contact with firearms, or ammunition in accomplishing work, DD Form 2760 certifying whether or not a "qualifying conviction" for a misdemeanor or felony crime of domestic violence has occurred MUST be completed. The continuing obligion to notify the immedie supervisor of any qualifying conviction through completion of DD Form 2760 is REQUIRED. Ability to successfully obtain/maintain a Tier 3 background investigion.

Additional informion

GENERAL INFORMATION: Applicants are assured of equal considerion regardless of race, age, color, religion, nional origin, sex, GINA, political affiliion, membership or non-membership in an employee organizion, marital stus, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodions to applicants with disabilities. If you need a reasonable accommodion for any part of the applicion and hiring process, please notify the agency. The decision on granting reasonable accommodion on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discriminion and retaliion. The DON No Fear Act policy link is provided for your review:

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigive Consumer Report. Employment is contingent upon the successful completion of a Nional Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualificion to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Educion/certificion certifice(s), if applicable. *If prior military, DD214 Member Copy This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolered. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separed members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/stement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

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Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working MCCS include but are not limited to:

Stability of Federal Civilian Service

People with passion for doing work th mters

Quality of Work Life Balance

Competitive Pay

Comprehensive Benefit Packages

Marine Corps Exchange and Base Facility Privileges

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered.

How you evalued

You evalued for this job based on how well you meet the qualificions above.

Your applicion/resume and supporting documention used to determine whether you meet the job qualificions listed on this announcement. This vacancy filled by the best qualified applicant as determined by the selecting official.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working MCCS include but are not limited to:

Stability of Federal Civilian Service

People with passion for doing work th mters

Quality of Work Life Balance

Competitive Pay

Comprehensive Benefit Packages

Marine Corps Exchange and Base Facility Privileges

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered.

Required documents

Required Documents

Help

Varies - Review "OTHER INFORMATION"

If you are relying on your educion to meet qualificion requirements:

Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from

schools accredited by accrediting institutions recognized by the U.S. Department of Educion .

Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring.

How to Apply

Help

All applicions must be submitted online via the MCCS Careers website:

Resumes/applicions emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the applicion or resume must be submitted online by 11:59 PM (ET) on the closing de of the announcement.

Note: To check the stus of your applicion or return to a previous or incomplete applicion, log into your MCCS user account and review your applicion stus.

SELECTIVE SERVICE REGISTRATION: If you are a male born after December 31, 1959 and are least 18 years of age, civil service employment requires th you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registrion on your exemption, as part of the required suitability background investigion.

Agency contact informion

KANEOHE BAY MCCS

Phone

...

...

Address

KANEOHE BAY MCCS

KANEOHE BAY MCCS

MARINE CORPS COMMUNITY SERVICES

KANEOHE BAY, HI 968633073

USA

Next steps

All applicants who submit an applicion via our Careers page able to view their applicion stus online.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries

Equal Employment Opportunity (EEO) Policy

Financial suitability

New employee probionary period

Privacy Act

Reasonable accommodion policy

Selective Service

Signure and false stements

Social security number request

Required Documents

Help

Varies - Review "OTHER INFORMATION"

If you are relying on your educion to meet qualificion requirements:

Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from

schools accredited by accrediting institutions recognized by the U.S. Department of Educion .

Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring.

How to Apply

Help

All applicions must be submitted online via the MCCS Careers website:

Resumes/applicions emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the applicion or resume must be submitted online by 11:59 PM (ET) on the closing de of the announcement.

Note: To check the stus of your applicion or return to a previous or incomplete applicion, log into your MCCS user account and review your applicion stus.

SELECTIVE SERVICE REGISTRATION: If you are a male born after December 31, 1959 and are least 18 years of age, civil service employment requires th you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registrion on your exemption, as part of the required suitability background investigion.

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Agency contact informion

KANEOHE BAY MCCS

Phone

...

...

Address

KANEOHE BAY MCCS

KANEOHE BAY MCCS

MARINE CORPS COMMUNITY SERVICES

KANEOHE BAY, HI 968633073

USA

Next steps

All applicants who submit an applicion via our Careers page able to view their applicion stus online.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries

Equal Employment Opportunity (EEO) Policy

Financial suitability

New employee probionary period

Privacy Act

Reasonable accommodion policy

Selective Service

Signure and false stements

Social security number request

Overview Help Accepting applicions Posted today Apply by 06/19/26 Due by 11:59 p.m. ET on June 19, 2026 Locion Kaneohe, HI 1 vacancy No mching locions found. Work site options Telework eligible No Relocion expenses reimbursed No Salary $19.19 - $19.19 per hour Pay scale & grade NF 02 Pay scale and grade determines the salary of the job. Work schedule Part-time Travel Required 25% or less - Varies Appointment type Permanent - Regular Occupions and job series Supervisory stus No Federal service type This job is in the Competitive Service Drug test No Security clearance Not Required Announcement number 77430 Control number 870488400
Job ID: 522353568
Originally Posted on: 5/24/2026

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