Principal Marketing Manager, Video Opera
- KARL STORZ Endoscopy-America, Inc.
- Auburn, Massachusetts
- Full Time
This role will be on a hybrid work schedule at our office in Auburn, MA
Platform: Image 1 - Video Endoscopy
Travel: ~20-30% (up to 40% as needed)
Why you will love this role:
The Principal Marketing Manager, Video Operations is the owner of demo and clinical evaluation excellence for the KARL STORZ Image 1 video endoscopy platform. This highly visible role is critical to driving revenue growth, market share, and win rate by elevating customer evaluation experience from first demo through commercial conversion.
Serving as the subject matter expert for evaluations and demonstrations, this leader partners closely with Sales, Technical Services, Product Management, Operations, and Global stakeholders to ensure operational excellence, world-class customer experience, and consistent execution across the U.S. market.
What you will be doing:
Demo & Evaluation Excellence
Own all aspects of demos and clinical evaluations, including volume, customer experience, operational quality, and conversion win rate.
Develop and execute strategies to drive year-over-year evaluation growth and competitive market share.
Design programs, tools, and collateral that improve evaluation effectiveness and sales outcomes.
Monitor customer feedback, competitive activity, and performance metrics; translate insights into continuous improvement initiatives.
Serve as the internal expert on best-in-class evaluation execution.
Sales Enablement & Training
Develop and deliver sales training programs that enable field teams to lead high-impact evaluations.
Support targeted field evaluations to reinforce best practices and maintain hands-on expertise.
Create selling tools and customer-facing materials aligned with evaluation strategy.
Product & Launch Ownership
Lead evaluation planning for new product launches, including logistics, inventory planning, and training readiness.
Partner cross-functionally with Product Management, Operations, Regulatory, Clinical, Quality, Medical Affairs, Legal, and Customer Support to ensure seamless commercialization.
Collaborate with demand planning and samples teams to forecast inventory needs.
Operational & Commercial Excellence
Partner with Technical Services and samples teams to improve evaluation logistics, equipment quality, and process efficiency.
Manage marketing budgets and ensure strong ROI.
Build strong partnerships with regional sales leadership to drive regional evaluation growth.
Develop dashboards, scorecards, and reporting to communicate performance, trends, and business impact to leadership.
Leadership & Brand Stewardship
Act as a brand ambassador for the Image 1 platform, ensuring consistent messaging and positioning.
Establish and maintain relationships with... For full info follow application link.
KSEA provides equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, KSEA complies with applicable state and local laws governing non-discrimination in employment.