Sr. Principal, Lifecycle Program Lead

Sr. Principal, Lifecycle Program Lead - Instrument Replacement Excellence

Req. #
26223

Job Family
PM - Project Management

Location
US-MA-Milford | US-CA-Milpitas

Pay Range Minimum
USD $131,500.00

Pay Range Maximum
USD $219,000.00
Overview

Our Enterprise Transformation team is on a mission to improve business outcomes and employee experiences by driving step-change improvements in critical enterprise processes, and the technology and analytics supporting these.

As a Sr. Principal, Lifecycle Program Lead, you will be responsible for delivering transformative improvements in enterprise Instrument Replacement capabilities, defining and scaling a consistent, data driven approach to managing instrument lifecycle replacement across business units, regions, and commercial motions.

This role is accountable for endtoend replacement excellence, supporting the commercial teams with installed base intelligence, replacement strategy and playbooks to improve commercial execution, governance model, and value realization.

Partnering with global sales leadership, commercial excellence, finance, IT, and operations, the desired business outcomes include translating lifecycle strategy into repeatable operating models that improve revenue retention, revenue growth and customer loyalty.

Responsibilities

Enterprise Instrument Replacement strategy

Collaborate with commercial leadership and functional SMEs in the definition of the enterprise instrument replacement strategy, ensuring a consistent, scalable approach across regions, product lines, and customer segments
Lead gap analysis, future-state model for replacement timing logic, segmentation, and prioritization frameworks anchored in installed base health, service signals, technology evolution, and customer value
Facilitate cross-functional working sessions to define clear principles for repair vs. replace, upgrade pathways, and tradein / migration models ensuring consistency while allowing business unit flexibility

EndtoEnd Lifecycle model design

Collaborate with commercial leadership and functional SMEs to design and support governing the futurestate replacement operating models, including:
Installed base intelligence and lifecycle triggers
Commercial plays and GTM motions
Pricing guidance
Ensure replacement programs are simple to understand, easy to deploy, and measurable, enabling effective adoption by business units

CrossFunctional Leadership & Governance

Lead crossfunctional collaboration across Sales, Service, Commercial Excellence, Sales, Service, Product Management, Finance, IT, and Analytics
Facilitate executive alignment and decision making by clearly articulating tradeoffs, value cases, and risks
Define success metrics, KPIs, and... For full info follow application link.

Waters Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.