Job DetailsJob Location: ROCKFORD OFFICE - ROCKFORD, IL 61109Salary Range: $80,000.00 - $100,000.00 SalaryJob Shift: AnyTrailer Shop Manager
Full-Time
Trailer Service & Parts Industry
Transport Refrigeration is looking for a motivated and customer-focused Trailer Shop Manager to join our team. This role is ideal for someone with refrigerated Semi-trailer wreck repair knowledge who enjoys working with customers, building relationships, estimating repairs, and helping grow the business.
If you have experience in trailer wreck repair, service, operations, or management and enjoy a fast-paced environment, we want to hear from you.
What You'll Do
Estimate trailer repairs for customers ranging from minor repairs to major jobs
Sell trailer parts and grow outside parts sales
Build and maintain strong customer relationships
Market services to both new and existing customers
Work closely with Service, Parts, and Sales departments to coordinate repairs and projects
Monitor estimate accuracy and shop performance
Visit customers and sell trailer shop services
Support shop growth and overall customer satisfaction
Maintain a professional appearance and positive attitude
Qualifications
Previous experience estimating wreck repairs for reefer and dry trailer required
Background in Service Management, Operations Management, General Management, or related field preferred
Strong customer service and communication skills
Ability to work independently and as part of a team
Sense of urgency and strong work ethic
Comfortable using Microsoft Word, Excel, and Outlook
Valid driver’s license required
Physical Requirements
Ability to lift up to 75 lbs occasionally
Ability to sit, stand, bend, squat, walk, and climb in and around trailers
Comfortable working in both office and shop environments
Why Join Transport Refrigeration?
Stable, growing company
Team-oriented environment
Opportunity to build customer relationships and grow business
Variety in day-to-day responsibilities
Hands-on industry with growth potential
Apply today to join a company that values teamwork, customer service, and industry expertise
Qualifications
Full-Time
Trailer Service & Parts Industry
Transport Refrigeration is looking for a motivated and customer-focused Trailer Shop Manager to join our team. This role is ideal for someone with refrigerated Semi-trailer wreck repair knowledge who enjoys working with customers, building relationships, estimating repairs, and helping grow the business.
If you have experience in trailer wreck repair, service, operations, or management and enjoy a fast-paced environment, we want to hear from you.
What You'll Do
Estimate trailer repairs for customers ranging from minor repairs to major jobs
Sell trailer parts and grow outside parts sales
Build and maintain strong customer relationships
Market services to both new and existing customers
Work closely with Service, Parts, and Sales departments to coordinate repairs and projects
Monitor estimate accuracy and shop performance
Visit customers and sell trailer shop services
Support shop growth and overall customer satisfaction
Maintain a professional appearance and positive attitude
Qualifications
Previous experience estimating wreck repairs for reefer and dry trailer required
Background in Service Management, Operations Management, General Management, or related field preferred
Strong customer service and communication skills
Ability to work independently and as part of a team
Sense of urgency and strong work ethic
Comfortable using Microsoft Word, Excel, and Outlook
Valid driver’s license required
Physical Requirements
Ability to lift up to 75 lbs occasionally
Ability to sit, stand, bend, squat, walk, and climb in and around trailers
Comfortable working in both office and shop environments
Why Join Transport Refrigeration?
Stable, growing company
Team-oriented environment
Opportunity to build customer relationships and grow business
Variety in day-to-day responsibilities
Hands-on industry with growth potential
Apply today to join a company that values teamwork, customer service, and industry expertise
Qualifications
Job ID: 521728191
Originally Posted on: 5/19/2026
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