Retail Shoe Department Manager

  • America's Best
  • Wilmington, Delaware
  • Full Time
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Retail Shoe Department Manager

at Boscovs - Concord Mall in Wilmington, Delaware, United States

Job Description

Job Responsibilities

Set sales goals for associates

Coach associates to meet and exceed customer expectations by retrieving requested shoes from stockroom area, as well as additional items that meet the style and description the customer is seeking

Educate associates on products

Observe associate and customer interaction and provide feedback to further develop selling skills

Ensure department is merchandised per company standards

Oversee and coordinate daily department maintenance tasks such as merchandising, display, ad set-up, and ticketing.

Assist Shoe Stock Coordinator with stock to ensure proper placement of all incoming and outgoing merchandise

Assist with fulfillment of customer internet orders

Work as a team player to ensure every customer's needs are met

Job Requirements

Collaborative manager who helps each member of their team be the best they can be each and every day

Patient & courteous with good active listening and problem solving skills

Enjoys teaching and coaching others to best service our customers

Prior retail management experience, preferably in shoes

Ability to motivate associates achieve sales goals

Entrepreneurial spirit to drive business

Strong customer service and leadership skills

This is a fast-paced position that requires physical movement, including walking, standing, bending, reaching, and climbing ladders and/or stairs

Good communication with coworkers, management, and buying division

Available to work varied days and hours as schedule requires, including evenings and weekends

To view full details and how to apply, please login or create a Job Seeker account

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Job Posting: 1519890

Posted On: May 08, 2026

Updated On: May 08, 2026

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Build: 01a4531ed08f86e0037f67dc814ee828af01e321 , 1.125
Job ID: 521120434
Originally Posted on: 5/14/2026

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