Senior Program Manager, Inventory Visibility and Controls (Hybrid, Seattle)

The Inventory Visibility & Controls (IV&C) team was established to strengthen enterprisewide inventory transparency, traceability, and controlsscaling data, analytics, and AIpowered capabilities that enable proactive decisionmaking, prevent loss and unsellable inventory, and support foundational enterprise capabilities such as RFID and inventory lifecycle management.

We are hiring a Senior Program Manager for Inventory Visibility & Controls within Inventory Operations. In this role, you will lead the delivery of complex, crossfunctional programs that advance enterprise inventory visibility, traceability, and controlstranslating strategy into execution across business, product, data, and technology partners. You will be responsible for orchestrating the work required to move IV&C from manual, reactive investigation to proactive, systemdriven controlsensuring programs are wellsequenced, risks are surfaced early, and dependencies across teams are actively managed. As automationfirst and AIenabled capabilities scale, this role ensures the right requirements, governance, change management, and adoption plans are in place so new capabilities deliver real, sustained business impact. This role is ideal for a senior program manager who thrives in ambiguity, operates comfortably at the intersection of operations, technology, and controls, and is motivated by building durable enterprise capabilities that improve confidence in inventory and enable faster, better decisions at scale.

A day in the life

• Own and lead complex, enterprisescale programs that deliver inventory visibility and control capabilities across the full inventory lifecycle, from concept through launch and adoption.
• Translate strategic objectives into executable roadmaps , breaking down large, ambiguous problem spaces into sequenced initiatives with clear scope, milestones, and success measures.
• Serve as the primary coordination point across business, product, engineering, data, finance, and operations partnersaligning priorities, surfacing dependencies, and driving decisions needed to maintain momentum.
• Influence product and technology roadmaps to ensure new capabilities strengthen inventory controls, increase enterprisewide signals and visibility, and align physical, logical, and financial views of inventory.
• Drive program governance and execution discipline , including intake, prioritization, risk management, dependency tracking, and executivelevel status communication.
• Partner closely with analytics and product teams to ensure automationfirst and AIenabled capabilities are designed with clear requirements, operational readiness, and humanintheloop controls where needed.
• Anticipate downstream impacts and changemanagement needs , working with stakeholders to ensure new tools, processes, and insights are adopted and embedded into daytoday workflows.
• Navigate and resolve ambiguity and conflict , effectively landing tradeoffs and decisions that balance speed, risk, and longterm enterprise value.
• Flex across initiatives as needed to support the highestimpact IV&C priorities and enterprise commitments.

You own this if you have

• Bachelors degree required; MBA or relevant Masters degree a plus.
• 5+ years of experience in program management, product management, management consulting, strategy, finance, or operations , with progressively larger responsibility supporting crossfunctional teams.
• Demonstrated success leading complex, enterprisescale programs in ambiguous, fastpaced environments.
• Strong ability to lead through influence , aligning senior stakeholders across multiple functions without direct authority.
• Experience translating strategy into execution , including roadmap development, dependency management, and delivery of measurable outcomes.
• Comfort partnering with product, engineering, analytics, and business teams to deliver technologyenabled capabilities.
• Strong business acumen, with the ability to understand operational, financial, and risk considerations and incorporate them into program decisions.
• Excellent written, verbal, and executivelevel communication skills, with a proven ability to synthesize complexity into clear narratives and decisions.
• Highly organized with strong judgment, able to balance competing priorities while maintaining delivery focus.
• Experience with inventory, supply chain, merchandising, or operational domains is a plus.

Weve got you covered

Our employees are our most important asset and thats reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

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Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$110,500.00 - $183,000.00 AnnualThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: