Vendor Services & Procurement Manager

Job Description

This team member must be located within 40 miles of the Blue River PetCare corporate office (1 S. Wacker Dr., Chicago, IL 60606) to work a hybrid schedule.

The Vendor Services and Procurement Manager is an integral part of the Company's Operations team. This position leads strategic vendor partnerships, drives procurement efficiency across all hospitals, and ensures vendor programs deliver measurable financial and operational value. The role supports new acquisition integrations, manages rebate and pricing programs, and partners closely with Operations, Finance, and Clinical teams to standardize and elevate procurement practices across the Organization.

Essential Duties and Responsibilities:

• Develop, maintain, and optimize strategic partnerships with manufacturers, distributors, and service providers
• Monitor vendor performance for compliance, service quality, and adherence to contract terms
• Lead quarterly business reviews with key suppliers and escalate performance issues
• Serve as primary liaison between vendors and internal teams to resolve issues, improve workflows, and enhance service delivery
• Develop and execute procurement strategies supporting cost savings, vendor consolidation, and product standardization across hospitals
• Oversee pricing accuracy and conduct audits within procurement platform for contract compliance
• Support clinics in optimizing inventory management, equipment procurement, online pharmacy use
• Manage supplier rebate/discount programs ensuring accurate tracking, reporting, and reconciliation
• Conduct spend analysis and provide leadership with insights to guide purchasing decisions and vendor alignment
• Ensure new practices transition to preferred vendors, pricing structures, and procurement workflows
• Coordinate with Operations/IT/Finance to ensure seamless vendor account setup and data accuracy
• Support vendor services initiatives, technology enhancements, and enterprise procurement projects
• Participate in special projects and strategic initiatives as assigned
• Provide training and support to hospital teams on procurement tools and vendor programs