Director of eCommerce

Back To Results Director of eCommerce Job Description Director of eCommerce - Charlotte, NC Who: Consumer products company is hiring a results-driven digital leader. What: Seeking a Director of eCommerce to lead web and mobile strategy, drive online revenue growth, and enhance digital customer experience. When: Position is open immediately. Where: Charlotte, North Carolina (Hybrid). Why: This is a newly created role to accelerate the company's DTC and omnichannel growth. Office Environment: Fast-paced, collaborative, and innovation-focused environment. Salary: Generous compensation package including base, bonus, and equity potential. Position Overview: The Director of eCommerce will be responsible for developing and executing a cohesive web and mobile strategy, managing digital operations, and driving performance across all digital channels. This role will partner cross-functionally to ensure a seamless, high-converting digital journey. Key Responsibilities: Develop and implement a unified web and mobile eCommerce strategy aligned with business objectives Lead digital team across UX, site operations, performance marketing, and analytics Manage digital P&L, optimizing investment and ROI across platforms Oversee performance marketing including paid media, SEO, affiliates, and mobile acquisition Drive site enhancements across web and mobile for conversion optimization and engagement Leverage analytics to improve site and app performance, customer journey, and retention Collaborate cross-functionally with marketing, IT, and creative teams to deliver omnichannel experiences Manage third-party platform providers and marketplace relationships Qualifications: 8+ years of experience in eCommerce with a strong focus on both web and mobile channels Proven success leading DTC and retail.com initiatives in consumer goods or similar industry Expertise in eCommerce platforms (e.g., Shopify, Magento), mobile UX, and analytics tools Demonstrated leadership and cross-functional collaboration skills Strong strategic thinking, analytical mindset, and execution orientation Share This Position Details Location Charlotte NC Date Posted 11/07/2025 Apply Processing...