Customer Experience Associate

E-4461-CEA-0426 Customer Experience Associate United States - Idaho - Mountain Home AFB Intermittent Job Description Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty. Career Area Retail Operations Supervisor No Who We Are The Army & Air Force Exchange Service, also known as the Exchange, is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve. Our Focus We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families. Job Qualifications Completion of High School or the equivalent. Able to learn and adapt to current technology needs. Able to think quickly on the spot to answer customer questions. Additional Qualifications/Requirements Willing to cross-train and work in other areas of the store, as needed Must possess a welcoming and helpful attitude toward customers and other team members Cash handling experience preferred Excellent communication skills Basic computer skills Retail experience preferred Salary Minimum $15.00 Salary Maximum $21.26 Number of Positions Remaining 1 Job Expires 29-Jul-2026