Customer Service Associate

Customer Service Associate - Temporary - Models and delivers a

distinctive and delightful customer experience. - Registers sales on

assigned cash register, provides customers with courteous, fair,

friendly, and efficient checkout service. Customer Experience - Engages

customers and patients by greeting them and offering assistance with

products and services. Resolves customer issues and answers questions to

ensure a positive customer experience. - Models and shares customer

service best practices with all team members to deliver a distinctive

and delightful customer experience, including interpersonal habits

(e.g., greeting, eye contact, courtesy, etc.) and Walgreens service

traits (e.g., offering help proactively, identifying needs, servicing

until satisfied, etc.). Operations - Provides customers with courteous,

friendly, fast, and efficient service. - Recommends items for sale to

customer and recommends trade-up and/or companion items. - Registers

customer purchases on assigned cash register, collects cash and

distributes change as requested; processes voids, returns, rain checks,

refunds, and exchanges as needed. - Keeps counters and shelves clean and

well merchandised, takes inventory, and maintains records. Checks in and

prices merchandise as required or as directed by store manager or

communicated by the shift leader. - Implements Company asset protection

procedures to identify and minimize profit loss. - Ensures compliance

with state and local laws regarding regulated products (e.g., alcoholic

beverages and tobacco products). - Constructs and maintains displays,

including promotional, seasonal, super structures, and sale merchandise.

Completes resets and revisions as directed. - Assists with separation of

food items (e.g., raw foods from pre-cooked) and product placement as

specified by policies/procedures (e.g., raw and frozen meats on bottom

shelves). For consumable items, assists in stock rotation, using the

first in, first out method and restock outs. - Has working knowledge of

store systems and store equipment. - Provides customer service in the

photo area, including digital passport photo service, poster print and

creative machine, suggestive sell of promotional photo products. -

Assumes web pick-up responsibilities (monitors orders in Picture Care

Plus, fills orders (pick items), delivers orders to customers as they

arrive at store). - Assists with exterior and interior maintenance by

ensuring clean, neat, orderly store condition and appearance. - Complies

with all company policies and procedures; maintains respectful

relationships with coworkers. - Completes special assignments and other

tasks as assigned. Basic Qualifications - Must be fluent in reading,

writing, and speaking English. (Except in Puerto Rico) - Requires

willingness to work flexible schedule, including evenings and weekend

hours. Preferred Qualifications - Prefer six months of experience in a

retail environment. - Prefer to have prior work experience with

Walgreens.