Bilingual Customer Service Representative

Bilingual Benefits Call Center Representative

100% Remote

Excellent benefits and team atmosphere

$18.00/hr

Would you enjoy being part of a team that makes a difference in peoples lives?

Do you love helping people solve complex problems and deliver solutions?

Join Conduent today!

About the Benefits call center Representative role:

As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee health benefits. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.

Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients success.

Requirements

Were looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:

Excellent communication skills in both English and Spanish

Keyboarding and MS Office proficiency

Great problem-solving skills

Ability to effectively multi-task

High school diploma or GED

Must have the ability to pass a background check, potentially including Employment and Education verification

In some instances, a drug test will be required (THC included)

Must be 18 years or older

Below is what youll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!

Apply to the role and provide your basic profile information (2 minutes)

Answer prescreen questions to be sure you meet the minimum requirements for the role (3 minutes)

If you qualify for the role, a recruiter will reach out to discuss the opportunity!

Be part of the future

Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!

About Conduent

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $17-$18 an hour.

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