This position is responsible for delivering exceptional guest service through friendly interactions, product knowledge, and suggestive selling, with a focus on food, beverage, and retail support. It ensures accurate payment transactions, proper stock levels, and may include shift coverage in alternate retail or recreational outlets.
ESSENTIAL DUTIES AND TASKS
- Greet all guests and provide outstanding, on-brand customer service to enhance the guest experience
- Assist guests with inquiries and selections of food and beverage items such as coffee, pastries, and other offerings
- Process sales transactions for food, retail, and other items at the register
- Arrange and maintain merchandise displays to highlight featured items
- Replenish merchandise, monitor floor stock, and support floor moves and visual displays
EDUCATION and/or EXPERIENCE
- High school diploma or GED required
- Cash-handling experience preferred, or an equivalent combination of training and experience
- Bilingual skills are a plus
QUALIFICATIONS
- Strong guest service skills with the ability to answer guest inquiries confidently and courteously
- Ability to work across departments, including both retail and food & beverage
- Knowledge of golf-related products, terminology, and sales points is a plus
- Proficient in processing accurate payment transactions
- Exceptional verbal and written communication skills, including accurate record-keeping
- Must speak, write, and understand English clearly
- High level of guest interaction requires strong patience, tact, and problem-solving skills
COMPANY BENEFITS
- Matching 401(k)
- Growth and development opportunities
- Comprehensive medical, dental, and vision plans
- Employee Assistance Program
- Paid Time Off
- Travel benefits, discounts, and free vacations through the company travel program
- Tuition reimbursement and continuing education support
Job ID: 483850960
Originally Posted on: 7/3/2025