Commercial Lines Team Leader

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Bridge Specialty Group is seeking a Commercial Lines Team Leader to join our growing team in San Antonio, TX!

T he C ommercial Lines Team Leader is responsible for the day-to-day management of that Department's personnel, products and production.

How You Will Contribute:

• Maintain a strong understanding of all department products, services, and carrier appetites.

• Demonstrate strong problem-solving and conceptual thinking for organizational improvement.

• Oversee daily operations and ensure service standards for quoting, issuing, endorsements, certificates, and communication are met.

• Build and manage carrier relationships, conduct training (especially for new hires), and review production/loss ratios quarterly.

• Foster strong agent relationships and encourage cross-selling with other departments (e.g., Accounting).

• Promote Brown & Brown's culture, ensure audit readiness, maintain manuals, monitor workflows, and complete monthly surveys.

• Ensure effective use and accountability of outsourcing team members to meet production goals.

• Monitor for E&O risks, intervene as needed, and collaborate on incident and complaint responses.

• Assist with annual budgeting and track weekly revenue/production to meet monthly targets.

• Support marketing efforts, ensure timely distribution of materials, and provide staff for industry events.

• Handle staffing needs, oversee hiring, training, terminations, and conduct annual reviews with goal setting and merit evaluations.

• Actively participate in weekly CL and bi-weekly marketing meetings to report updates, share intelligence, and drive team engagement and morale.

Licenses and Certifications:

• Hold P&C and Surplus Lines Licenses

Skills & Experience to Be Successful:

• Bachelor's degree or equivalent professional experience required

• Master's degree (preferred)

• Bilingual proficiency is a plus

• Strong proficiency in Microsoft Office Suite

• Professional and courteous telephone communication skills

• Demonstrated commitment to delivering exceptional customer service

• Proven ability to handle sensitive information with the highest level of confidentiality

• Minimum of 5 years of supervisory experience as a Company Underwriting Manager (or equivalent)

• In-depth knowledge and hands-on experience with all major lines of property and casualty insurance

About Us:

Bridge Specialty Group creates a more seamless way to connect the varying needs of our retail partners with the market clout and talents of our wholesale entities. Our more than 25 niche-focused brands reflect our deep experience and specialization in construction, general casualty, environmental liability, professional liability, health care, public entity, workers' comp, property and personal lines.

With more than 50 locations and more than 2,000 team members throughout the United States and Europe, Bridge has access to more than 200 standard and excess & surplus lines carriers that support our $7+ billion premium book.

Our focus is on bringing the power of collective size and specialty to the wholesale brokerage marketplace. Bridge Specialty Group - aligning risk with greater reach.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".