Field Operations Manager, Retail (Hybrid)

Title:  Regional / Field Operations Manager 

Industry:  Retail - Transportation

Location: Houston, TX Metro (units in Katy, Pasadena, Deer Park, Nederland)

Compensation: $200,000 On-Target Earnings ($120,000 base salary + performance-based bonus), 401k match

Type: Full-Time - 50+ hours/week  |  On-site, in-field, rotating between locations

Description:

We’re seeking a proven multi-unit leader to oversee operations across several high-traffic service locations in the Houston area. This hands-on role involves directly managing location leaders and driving operational excellence, team development, and revenue growth. Ideal candidates are seasoned Area, District, or General Managers from fast-paced service environments such as retail, hospitality, or QSR / fast casual restaurants. Prior experience in our specific niche is not required — full training is provided.  This is a hands-on role that requires teaching by example, getting your hands dirty, and being 100% self-driven and self-motivated to achieve your highest-possible annual performance bonus.  This might mean working extra hours, weekends - whatever it takes to get the job done and impress our established client base!!

Responsibilities:

• Lead daily operations across multiple service sites with a focus on performance, people, and profitability.

• Coach and support site managers to build strong, effective teams.

• Set and enforce sales, service, and safety standards.

• Monitor KPIs and P&L metrics; take ownership of financial results.

• Recruit, train, and retain talent to ensure operational continuity.

• Enforce cost control measures including payroll and supply spending.

• Maintain a strong customer-first culture and ensure compliance with internal policies.

• Represent the brand’s values and communicate company goals clearly to all levels of staff.

• Travel between sites daily; a personal vehicle and valid license are required.

Qualifications:

• 5+ years of multi-unit leadership in retail, hospitality, food service, or similar.

• Ability to work 5–6 days a week, including weekends as needed.

• Personal vehicle, valid driver's license, willingness to travel up to 1+ hour between sites frequently.

• Strong ability to develop talent and lead change.

• A track record of accountability and results.

• Strong communication, problem-solving, and planning skills.

• Willingness to be on the road regularly between locations.

Benefits:

• Competitive base salary of $120,000 annual, with bonus potential up to $200,000.

• Comprehensive health, dental, and vision insurance

• 401(k) with company match

• Life and disability insurance

• Paid time off and holidays (company closed on major holidays)

• Flexible, entrepreneurial environment with room for growth

Equal Opportunity Employer