Manager Store Operations - Real Estate

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.

This role is responsible for leading a team that provides exemplary field support while ensuring business processes are actioned with speed, efficiency, and integrity. Primary responsibilities include being a key business partner between our field leaders, real estate, store operations, store design and construction & cross-functional partners. To be successful in this role the candidate must collaborate, effectively communicate & leverage relationship building with cross-functional teams at all leadership levels with Store Design & Construction, Store Operations, Human Resources, Field Leadership, Real Estate, and finance.

Responsibilities

• Lead a team that drives key initiatives and supports the daily execution of our real estate strategy in North America
• Partners with Regional Sales Directors and field leaders from 20 weeks to grand opening day.
• Leads a team that supports key operational activities 20 weeks through post opening for all real estate formats
• Influences store opening real estate support schedule and communicates to the appropriate partners
• Supports Real Estate Blueprint process with a focus on continuous improvement
• Drives Salesforce execution and ensures real estate related items are completed in a timely manner
• Maximizes impact of new, remodeled and relocated store openings by providing timely resolution of risk factors and accurate communication of changing details
• Key partner with our logistic partners for all non-merchandise and merchandise inventory for real estate stores
• Liaison between visual operations, store design and construction, merchandise planning and allocation, and store support
• Identifies global issues as related to real estate and influence resolution through innovative thinking
• Tracks and updates as necessary on real estate progress and task completion through Salesforce
• Liaison between the field organization and Store Operations
• Supports field and home office leadership in communication, implementation, and monitoring of store real estate processes
• Supports the real estate communication inbox
• Reports to the Senior Manager of Store Optimization

Qualifications

• 5+ years relevant retail or field experience
• 3+ years of leading a large team
• 3+ years’ experience running medium to large-scale projects and maintaining operational day-to-day coordination
• Strong organizational skills; detail and process oriented
• Demonstrates adaptability; is a skilled change agent and navigates ambiguity with composure and focus
• Success establishing rapport with business partners at multiple levels, working on larger teams, and working collaboratively
• Excellent communication (verbal/written) skills & ability to drive thinking
• Proficient in Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint)
• Experience in CRM platforms a plus (example: Salesforce)
• Travel approximately 50%

Education

• Bachelor's degree or equivalent experience in a related field or industry
  

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.
• 401k with company match and Associate Stock Purchase with discount
• No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)
• Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including a family building benefit, childcare discounts, and home, auto and pet insurance.
• Tuition reimbursement and scholarship opportunities for post-secondary education programs
• 40% merchandise discount and gratis that encourages you to come back to your senses!

Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance , Philadelphia Fair Chance Law , San Francisco Fair Chance Ordinance .

We are an equal opportunity action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

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