Retail Department Manager Jobs in Maryland

Job Title: Department Manager Company: Office Depot Location: Silver Spring, MD Description: Office Depot has an exciting opportunity for an experienced, enthusiastic Department Manager.  As a member of the management team, you will be responsible for supervising a specific area of the store including: Customer Service, Sales or Operations.  You will promote customer satisfaction, working to provide the total solution while assisting our customers with their buying decisions. Additionally, this individual provides support to the store management team; performing manager-on-duty functions and is responsible for opening and closing the store.   The Department Manager will be responsible to observe, coach and provide feedback to associates on their use of the 5-Step Selling Process.  You will also be responsible to achieve departmental and store established goals for planned sales and profit. You provide input and feedback for the completion of performance appraisals, and assist with the delivery as well as the developmental feedback to the associate.  The Department Manager also participates in the interviewing and selection process of newly hired associates who will be assigned within the Department Managers area of responsibility.   The Sales Department Manager directs and supervises daily activities to ensure merchandise presentation, signage, price changes, displays and ad sets are in place per guidance.   The Operations Department Manager is primarily responsible for Receiving, Cash Office, DM/LP audits, damaged and discontinued merchandise, etc. The Services Department Manager is responsible for Design Print and Ship, Tech Depot Services, Front End, Etc. Qualifications: ·    High School or an equivalent combination of education and work experience.·    One to two years experience, including management or supervisory experience in Retail. ·    Must possess outstanding communication and interpersonal skills, which are necessary to establish a selling relationship with customers and model skills for direct reports.·    Must be able to effectively lead and manage others in a professional environment.·    Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner, working independently, as well as with others.·    Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.·    Ability to work a flexible work schedule as business dictates. We Offer:·    Best-In-Class Office Products & Services·    Excellent Benefits & Development Programs·    Innovative, High-Performance Company Working in our stores provides you with unlimited possibilities to start or expand your career.  SELL MORE – EARN MORE with our performance based sales incentives! POSITION INFORMATION Location: Silver Spring, MD Status: Full Time, Employee Job Category: Sales/Retail/Business Development Reference Code: 1058321

Job Title: Beauty Department Manager - MD - Waldorf Company: CVS Pharmacy Location: Waldorf, MD Description: What is the Position Summary for a CVS Beauty Department Manager?A results-oriented department manager who can drive sales in our Beauty Department - managing a department, assist customers with product selection and skincare consultations.What are some of the specific duties handled by the Beauty Department Manager?Manages all facets of the Beauty Department within a CVS/pharmacy. Reports to Store Manager. Responsibilities include: Meeting or exceeding Beauty department sales and service targets Selling core beauty products -- cosmetics and high-end skincare Building a loyal customer base through outstanding service and attention Recruiting, hiring, and managing beauty dept. staff of 4 to 5 peopleSetting schedules and targetsTracking sales performanceCoaching and motivating Managing all aspects of the maintenance of the department: keeping it clean and neat; instock position, etc.Planning, marketing, and delivering special events in stores to promote our Beauty products and servicesCollaborating daily with the store manager on operational and selling issuesManaging and working in a supportive team environment to deliver Beauty dept. goalsWhat are the job requirements for a CVS Beauty Department Manager?Minimum two years work experience in retail type environmentDemonstrated interest in beauty productsStrong customer service orientationStrong interest in sales commission environmentPrevious sales experience in retail type environment preferredCosmetology license preferredApply Now!! COMPANY:CVS Pharmacy LOCATION:MD 20603 STATUS:Full Time, Employee JOB CATEGORY:Creative/Design

Job Title: Softlines Department Manager Company: Sports Authority Location: Towson, MD Description: OBJECTIVE: Responsible for overseeing customer service, sales, merchandise processing and operational functions in a department or group of departments within a store. Requires strong leadership skills to train, supervise and lead associates. Focus on driving sales through training, customer service and merchandise presentation. PRIMARY JOB FUNCTIONS: Softlines Department Managers will focus on Customer Service, Sales, Training & Developing Staff, and Operations Management. Customer Service: - Ensure customers are provided with highest level of customer service, emphasizing courteous and knowledgeable assistance to each and every customer. - Watch, listen, interact and follow-up with customers to ensure satisfaction and resolve issues. - Model customer service for associates and promote sales whenever interacting with associates and customers. - Ensure customers are accurately informed of daily advertising and promotions. - Complete understanding and ensure compliance of Company Customer Service policies and standards. Sales: - Accountable for increasing sales, units per transaction and transactions size in the department(s). - Conduct regular department meetings to review sales goals and targets. - Complete Department Performance Summary to track the sales performance of staff and department. - Ensure merchandise is sold at company established prices and discrepancies are addressed and authorized accordingly. - Communicate with associates regarding pertinent information on daily, event or seasonal business issues. - Ensure associates are utilizing suggestive sell techniques and adding on items to sales. - Be knowledgeable of merchandise on the floor as well as in the backroom, including verification of the current selling price. - Ensure Sales Specialists possess product knowledge and keep current on all new product information. - Communicate any missed sales opportunities due to product to Store Manager. Merchandise Processing: - Understand and facilitate the execution of company visual merchandising standards and planograms. - Ensure store is well stocked, priced and displayed per company standards to maximize the opportunity for sales and provide a pleasant and safe shopping environment. - Oversee the maintenance of floor standards to ensure customer satisfaction. - Ensure smooth flow of merchandise from truck to backroom to sales floor. - Understand premium space placement and ensure merchandise displays and promotional items are set accordingly. - Ensure seasonal sets are executed. - Communicate any product outages to the Store Manager. - Review identifying codes, tags and prices on merchandise to ensure appealing flow to customer. - Ensure price changes are executed and monitor for accuracy. - Set department ad plans. Training and Developing Staff: - Ensure compliance in and the execution of Company sponsored training programs including Stop, Serve and Sell; Learning Management System (LMS); and Customer Experience Index (CEI). - Recruit, interview and involved in final selection of all department associates. - Train associates on sales, customer service, operations, merchandising, product knowledge and monitor progress. - Ensure Leads are trained to execute all responsibilities listed for a Department Manager. - Complete yearly performance evaluations for department associates; make promotional and merit increase recommendations based on performance. - Address any employee complaints, grievances and questions as they arise. - Execute disciplinary procedures fairly and document corrective action properly. - Create new hire’s training schedule and follow the Training Checklist with all new hires in department. Operations Management: - Maintain Company dress code for all associates. - Participate in the Manager On Duty (MOD) Program, which requires complete understanding of all store procedures. - Walk the floor regularly to manage the floor for daily MOD responsibilities. - Address asset protection issues that may occur in a manner that there is neither a loss to the company nor an uncontrollable situation with the customer. - Responsible for the protection of company assets. - Schedule staff efficiently to maximize sales opportunities & make adjustments to schedule, as business needs dictate. - Responsible for Store Operational Audit compliance. - Responsible for other duties as assigned or developed. PREREQUISITE SKILLS: - 2-5 years experience in a retail environment or equivalent relevant experience. Previous management experience preferred. - Excellent communication and leadership skills, and sound judgment. - Detail oriented and strong attention to customer service. - Ability/flexibility to work any store open hours. - Must have knowledge of local competitive environment. - Prior merchandising and planning responsibility necessary. - Ability to execute company standards successfully. - Must have knowledge of store computer systems. - College degree in business, fashion merchandise or marketing preferred. - Understand and facilitate Policies & Procedures (P&P’s) and Audit procedures.

Job Title: Hardlines Department Manager - Gaithersburg, MD Company: Sports Authority Location: Gaithersburg, MD Description: OBJECTIVE: Responsible for overseeing customer service, sales, merchandise processing and operational functions in a department or group of departments within a store. Requires strong leadership skills to train, supervise and lead associates. Focus on driving sales through training, customer service and merchandise presentation. PRIMARY JOB FUNCTIONS: Hardlines Department Managers will focus on Customer Service, Sales, Training & Developing Staff, and Operations Management. Customer Service: - Ensure customers are provided with highest level of customer service, emphasizing courteous and knowledgeable assistance to each and every customer. - Watch, listen, interact and follow-up with customers to ensure satisfaction and resolve issues. - Model customer service for associates and promote sales whenever interacting with associates and customers. - Ensure customers are accurately informed of daily advertising and promotions. - Complete understanding and ensure compliance of Company Customer Service policies and standards. Sales: - Accountable for increasing sales, units per transaction and transactions size in the department(s). - Conduct regular department meetings to review sales goals and targets. - Complete Department Performance Summary to track the sales performance of staff and department. - Ensure merchandise is sold at company established prices and discrepancies are addressed and authorized accordingly. - Communicate with associates regarding pertinent information on daily, event or seasonal business issues. - Ensure associates are utilizing suggestive sell techniques and adding on items to sales. - Be knowledgeable of merchandise on the floor as well as in the backroom, including verification of the current selling price. - Ensure Sales Specialists possess product knowledge and keep current on all new product information. - Communicate any missed sales opportunities due to product to Store Manager. Merchandise Processing: - Understand and facilitate the execution of company visual merchandising standards and planograms. - Ensure store is well stocked, priced and displayed per company standards to maximize the opportunity for sales and provide a pleasant and safe shopping environment. - Oversee the maintenance of floor standards to ensure customer satisfaction. - Ensure smooth flow of merchandise from truck to backroom to sales floor. - Understand premium space placement and ensure merchandise displays and promotional items are set accordingly. - Ensure seasonal sets are executed. - Communicate any product outages to the Store Manager. - Review identifying codes, tags and prices on merchandise to ensure appealing flow to customer. - Ensure price changes are executed and monitor for accuracy. - Set department ad plans. Training and Developing Staff: - Ensure compliance in and the execution of Company sponsored training programs including Stop, Serve and Sell; Learning Management System (LMS); and Customer Experience Index (CEI). - Recruit, interview and involved in final selection of all department associates. - Train associates on sales, customer service, operations, merchandising, product knowledge and monitor progress. - Ensure Leads are trained to execute all responsibilities listed for a Department Manager. - Complete yearly performance evaluations for department associates; make promotional and merit increase recommendations based on performance. - Address any employee complaints, grievances and questions as they arise. - Execute disciplinary procedures fairly and document corrective action properly. - Create new hire’s training schedule and follow the Training Checklist with all new hires in department. Operations Management: - Maintain Company dress code for all associates. - Participate in the Manager On Duty (MOD) Program, which requires complete understanding of all store procedures. - Walk the floor regularly to manage the floor for daily MOD responsibilities. - Address asset protection issues that may occur in a manner that there is neither a loss to the company nor an uncontrollable situation with the customer. - Responsible for the protection of company assets. - Schedule staff efficiently to maximize sales opportunities & make adjustments to schedule, as business needs dictate. - Responsible for Store Operational Audit compliance. - Responsible for other duties as assigned or developed. PREREQUISITE SKILLS: - 2-5 years experience in a retail environment or equivalent relevant experience. Previous management experience preferred. - Excellent communication and leadership skills, and sound judgment. - Detail oriented and strong attention to customer service. - Ability/flexibility to work any store open hours. - Must have knowledge of local competitive environment. - Prior merchandising and planning responsibility necessary. - Ability to execute company standards successfully. - Must have knowledge of store computer systems. - College degree in business, fashion merchandise or marketing preferred. - Understand and facilitate Policies & Procedures (P&P’s) and Audit procedures.

Job Title: Department Manager Company: Location: Baltimore, MD Description: Department ManagerFull or Part Time Part-timeLocation TowsonTitle:Department ManagerFunction:Sales OrganizationDepartment:StoreReports to: Store ManagerDirect Reports:Department Supervisor, Sales Advisor(s)Overall Job Function: Responsible for sales, customer service and profitability of a department. Manages a team within a departmentaccording to H&M values, standards, policies and proceduresand is responsible for all people development functions.Job Responsibility including but not limited to:People* Organizes and distributes the work of his/her staff, sets priorities and keeps an overview of the tasks to be accomplished in accordance with the Store Manager* Manages, recruits, on boards, trains, develops and provides succession planning for the staff in the store in partnership with the Store Manager* Carries out supervisory responsibilities in accordance with the organization's policies and applicable lawsincludingapproving time off requests, pay, location or title changes, conducting terminations and corrective actions and making employment decisions* Assists the Store Manager in maintaining an overview of all Employee Relations responsibilities in the store to ensure a positive work environmentCommerciality* Takes action within department to maximize sales through joint operational and commercial focus to obtain highest level of profitability* Proactively ensures team has knowledge on all product, campaign, promotion, display guidelines and merchandise information* Ensures garment presentation, garment level and visual standards within the department are presented according to H&M's expectations* Plans and coordinates together with the visual team all activities concerning campaigns, promotions and sales activities in his/her departmentOperations* Effectively schedules the staff within the department according to the needs and restrictions of the business and adjusts hours as necessary to reach store and SPH goals* Works with sales and cost plans, budgets and other available tools to make business decisions to ensure maximum profitability* Responsible for knowledge and completion of cash office operational functions* Follows and executes safety and security routines to prevent loss and guarantee employee and customer safety* May be assigned overall store responsibility in absence of Store ManagerCustomer Service* Maintains high quality H&M direct and indirect customer service by providing the best shopping experience for each customer and role modeling the 5 basic demandson the selling floor, in the fitting room and at the cash pointFinancial Accountability:* Assists Store Manager in establishing and overseeing sales and cost plans, budgets and variable costs for department; works with comparable sales to last year, sales to budget and future sales trends to maximize profitability* Accurate recording of sales and worked hour figuresMinimum Candidate Qualifications:* High School Graduate or equivalent. Associate s or Bachelor s Degree preferred.* Preferably 2-3 years of retail management experience, including direct supervisory experience, or comparable management role experience* Ability to lift in excess of 20 pounds* Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance* Ability to climb a ladder and use a step stoolSkills, Abilities and Other Requirements:* Exceptional customer service and interpersonal skills* Proven organizational and analytical skills* Ability to be proactive to drive sales by creating selling opportunities* Strong merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge* Ability to take own initiative and work under own direction* Ability to work strategically, tactically and operationally* Able to multi-task in a fast paced environment* Ability to establish effective routines for excellent communication with all members of the team to maximize productivity* Ability to provide feedback in a constructive and professional way* Ability to handle conflict and resolve problems constructively* Experience in administrating progressive discipline process and performance management* Basic computer skills, such as browser navigation, software interaction and data entry are needed* Open availability including evenings and weekends* Minimal travel required as necessary (i.e.Workshops)Job Status: Non-Exempt,Hourly**CB**