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Retail Department Manager Jobs in Florida

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Job Title: Department Manager
Company: Office Depot
Location: Ormond Beach, FL

Description:
Office Depot has an exciting opportunity for an experienced, enthusiastic Department Manager.  As a member of the management team, you will be responsible for supervising a specific area of the store including: Customer Service, Sales or Operations.  You will promote customer satisfaction, working to provide the total solution while assisting our customers with their buying decisions. Additionally, this individual provides support to the store management team; performing manager-on-duty functions and is responsible for opening and closing the store.   The Department Manager will be responsible to observe, coach and provide feedback to associates on their use of the 5-Step Selling Process.  You will also be responsible to achieve departmental and store established goals for planned sales and profit. You provide input and feedback for the completion of performance appraisals, and assist with the delivery as well as the developmental feedback to the associate.  The Department Manager also participates in the interviewing and selection process of newly hired associates who will be assigned within the Department Managers area of responsibility.   The Sales Department Manager directs and supervises daily activities to ensure merchandise presentation, signage, price changes, displays and ad sets are in place per guidance.   The Operations Department Manager is primarily responsible for Receiving, Cash Office, DM/LP audits, damaged and discontinued merchandise, etc. The Services Department Manager is responsible for Design Print and Ship, Tech Depot Services, Front End, Etc. Qualifications: ·    High School or an equivalent combination of education and work experience.·    One to two years experience, including management or supervisory experience in Retail. ·    Must possess outstanding communication and interpersonal skills, which are necessary to establish a selling relationship with customers and model skills for direct reports.·    Must be able to effectively lead and manage others in a professional environment.·    Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner, working independently, as well as with others.·    Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.·    Ability to work a flexible work schedule as business dictates. We Offer:·    Best-In-Class Office Products & Services·    Excellent Benefits & Development Programs·    Innovative, High-Performance Company Working in our stores provides you with unlimited possibilities to start or expand your career.  SELL MORE – EARN MORE with our performance based sales incentives! POSITION INFORMATION Location: Ormond Beach, FL Status: Full Time, Employee Job Category: Sales/Retail/Business Development Reference Code: 1060737




Job Title: Retail Department Manager - Tallahassee
Company: Sports Authority
Location: Tallahassee, FL

Description:
OBJECTIVE:Responsible for overseeing customer service, sales, merchandise processing and operational functions in a department or group of departments within a store.  Requires strong leadership skills to train, supervise and lead associates.  Focus on driving sales through training, customer service and merchandise presentation. PRIMARY JOB FUNCTIONS:Softlines Department Managers will focus on Customer Service, Sales, Training & Developing Staff, and Operations Management.Hardlines Department Managers will focus on Customer Service, Sales, Training & Developing Staff, and Operations Management.Merch Processing Department Managers will focus on Customer Service, Merchandise Processing, Training & Developing Staff, and Operations Management.Customer Service:- Ensure customers are provided with highest level of customer service, emphasizing courteous and knowledgeable assistance to each and every customer.- Watch, listen, interact and follow-up with customers to ensure satisfaction and resolve issues.- Model customer service for associates and promote sales whenever interacting with associates and customers. - Ensure customers are accurately informed of daily advertising and promotions.- Complete understanding and ensure compliance of Company Customer Service policies and standards.Sales:- Accountable for increasing sales, units per transaction and transactions size in the department(s).- Conduct regular department meetings to review sales goals and targets.- Complete Department Performance Summary to track the sales performance of staff and department.- Ensure merchandise is sold at company established prices and discrepancies are addressed and authorized accordingly.- Communicate with associates regarding pertinent information on daily, event or seasonal business issues.- Ensure associates are utilizing suggestive sell techniques and adding on items to sales.- Be knowledgeable of merchandise on the floor as well as in the backroom, including verification of the current selling price.- Ensure Sales Specialists possess product knowledge and keep current on all new product information.- Communicate any missed sales opportunities due to product to Store Manager. Merchandise Processing:- Understand and facilitate the execution of company visual merchandising standards and planograms.- Ensure store is well stocked, priced and displayed per company standards to maximize the opportunity for sales and provide a pleasant and safe shopping environment.  - Oversee the maintenance of floor standards to ensure customer satisfaction.- Ensure smooth flow of merchandise from truck to backroom to sales floor.  - Understand premium space placement and ensure merchandise displays and promotional items are set accordingly.- Ensure seasonal sets are executed.- Communicate any product outages to the Store Manager.- Review identifying codes, tags and prices on merchandise to ensure appealing flow to customer.- Ensure price changes are executed and monitor for accuracy.- Set department ad plans.Training and Developing Staff:- Ensure compliance in and the execution of Company sponsored training programs including Stop, Serve and Sell; Learning Management System (LMS); and Customer Experience Index (CEI).- Recruit, interview and involved in final selection of all department associates.- Train associates on sales, customer service, operations, merchandising, product knowledge and monitor progress.- Ensure Leads are trained to execute all responsibilities listed for a Department Manager.- Complete yearly performance evaluations for department associates; make promotional and merit increase recommendations based on performance. - Address any employee complaints, grievances and questions as they arise.- Execute disciplinary procedures fairly and document corrective action properly.- Create new hire’s training schedule and follow the Training Checklist with all new hires in department.Operations Management:- Maintain Company dress code for all associates.- Participate in the Manager On Duty (MOD) Program, which requires complete understanding of all store procedures.- Walk the floor regularly to manage the floor for daily MOD responsibilities.- Address asset protection issues that may occur in a manner that there is neither a loss to the company nor an uncontrollable situation with the customer.- Responsible for the protection of company assets.- Schedule staff efficiently to maximize sales opportunities & make adjustments to schedule, as business needs dictate.- Responsible for Store Operational Audit compliance.- Responsible for other duties as assigned or developed.PREREQUISITE SKILLS:- 2-5 years experience in a retail environment or equivalent relevant experience.  Previous management experience preferred.- Excellent communication and leadership skills, and sound judgment.- Detail oriented and strong attention to customer service.- Ability/flexibility to work any store open hours.- Must have knowledge of local competitive environment.- Prior merchandising and planning responsibility necessary.- Ability to execute company standards successfully.- Must have knowledge of store computer systems.- College degree in business, fashion merchandise or marketing preferred.- Understand and facilitate Policies & Procedures (P&P’s) and Audit procedures.We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.




Job Title: Department Manager
Company: Office Depot
Location: Leesburg, FL

Description:
Office Depot has an exciting opportunity for an experienced, enthusiastic Department Manager.  As a member of the management team, you will be responsible for supervising a specific area of the store including: Customer Service, Sales or Operations.  You will promote customer satisfaction, working to provide the total solution while assisting our customers with their buying decisions. Additionally, this individual provides support to the store management team; performing manager-on-duty functions and is responsible for opening and closing the store.   The Department Manager will be responsible to observe, coach and provide feedback to associates on their use of the 5-Step Selling Process.  You will also be responsible to achieve departmental and store established goals for planned sales and profit. You provide input and feedback for the completion of performance appraisals, and assist with the delivery as well as the developmental feedback to the associate.  The Department Manager also participates in the interviewing and selection process of newly hired associates who will be assigned within the Department Managers area of responsibility.   The Sales Department Manager directs and supervises daily activities to ensure merchandise presentation, signage, price changes, displays and ad sets are in place per guidance.   The Operations Department Manager is primarily responsible for Receiving, Cash Office, DM/LP audits, damaged and discontinued merchandise, etc. The Services Department Manager is responsible for Design Print and Ship, Tech Depot Services, Front End, Etc. Qualifications: ·    High School or an equivalent combination of education and work experience.·    One to two years experience, including management or supervisory experience in Retail. ·    Must possess outstanding communication and interpersonal skills, which are necessary to establish a selling relationship with customers and model skills for direct reports.·    Must be able to effectively lead and manage others in a professional environment.·    Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner, working independently, as well as with others.·    Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.·    Ability to work a flexible work schedule as business dictates. We Offer:·    Best-In-Class Office Products & Services·    Excellent Benefits & Development Programs·    Innovative, High-Performance Company Working in our stores provides you with unlimited possibilities to start or expand your career.  SELL MORE – EARN MORE with our performance based sales incentives! POSITION INFORMATION Location: Leesburg, FL Status: Full Time, Employee Job Category: Sales/Retail/Business Development Reference Code: 1068809




Job Title: Department Manager
Company: Office Depot
Location: Daytona Beach, FL

Description:
Office Depot has an exciting opportunity for an experienced, enthusiastic Department Manager.  As a member of the management team, you will be responsible for supervising a specific area of the store including: Customer Service, Sales or Operations.  You will promote customer satisfaction, working to provide the total solution while assisting our customers with their buying decisions. Additionally, this individual provides support to the store management team; performing manager-on-duty functions and is responsible for opening and closing the store.   The Department Manager will be responsible to observe, coach and provide feedback to associates on their use of the 5-Step Selling Process.  You will also be responsible to achieve departmental and store established goals for planned sales and profit. You provide input and feedback for the completion of performance appraisals, and assist with the delivery as well as the developmental feedback to the associate.  The Department Manager also participates in the interviewing and selection process of newly hired associates who will be assigned within the Department Managers area of responsibility.   The Sales Department Manager directs and supervises daily activities to ensure merchandise presentation, signage, price changes, displays and ad sets are in place per guidance.   The Operations Department Manager is primarily responsible for Receiving, Cash Office, DM/LP audits, damaged and discontinued merchandise, etc. The Services Department Manager is responsible for Design Print and Ship, Tech Depot Services, Front End, Etc. Qualifications: ·    High School or an equivalent combination of education and work experience.·    One to two years experience, including management or supervisory experience in Retail. ·    Must possess outstanding communication and interpersonal skills, which are necessary to establish a selling relationship with customers and model skills for direct reports.·    Must be able to effectively lead and manage others in a professional environment.·    Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner, working independently, as well as with others.·    Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.·    Ability to work a flexible work schedule as business dictates. We Offer:·    Best-In-Class Office Products & Services·    Excellent Benefits & Development Programs·    Innovative, High-Performance Company Working in our stores provides you with unlimited possibilities to start or expand your career.  SELL MORE – EARN MORE with our performance based sales incentives! POSITION INFORMATION Location: Daytona Beach, FL Status: Full Time, Employee Job Category: Sales/Retail/Business Development Reference Code: 1060740




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