Retail Customer Service Jobs in Michigan

Job Title: Sales Associate Company: Location: Lansing, MI Description: ? Understands the business of fashion and retail brands and is able to work with levers and KPI's to drive business performance. ? Provide service that excites and captivates the customer, offering an abundance of magical, whimsical and unforgettable experiences. ? Builds relationships to create clients Qalifications: Skills and Knowledge & Experience: ? High School diploma or GED ? 1-2 years retail sales experience, and or incustomer service ? Fashion product knowledge We Offer: ? A competitive salary ? An excellent benefits package ?Training, Training, and more Training! For immediate consideration, apply now.

Job Title: Retail Sales Associate #261 Company: Omaha Steaks Location: Royal Oak, MI Description: Omaha Steaks, a progressive and exciting retailer of specialty gourmet food products is now hiring for the position of part-time store sales representative. We are looking for an independent, outgoing individual who will constantly strive to be number one in sales. Because we value loyal, optimistic employees who enjoy working as part of a team, we offer great benefits, solid management, and a fun work environment. JOB DUTIES:Sells a broad range of products to customer and works to achieve the highest level of customer satisfaction Resolve specific customer questions or complaints  Responsible for increasing average ticket through upgrades and add- ons Stocks freezer consistent with operating procedures and directions from Store Manager. Performs physical inventory and follows all inventory procedures. Accurately operates retail cash register system being sure to capture name and address and proper sales information for all transactions  Performs functions of opening or closing stores to include: counting cash, nightly deposit, securing store Any other duties requested by supervisor JOB SPECIFICATIONS: Excellent communication skills High school diploma or equivalent Retail sales experience PART-TIME BENEFITS:Paid Time Off Pension and 401(k) Plans Educational Assistance at 20 hrs/week or more Employee Discount Direct Deposit

Job Title: Cashier Company: Walters-Dimmick Petroleum Location: Marshall, MI Description: Cashier The Cashier is responsible for the proper and efficient operation of his or her shift, within company policy, in such a manner as to ensure that the shift contributes to the increased profitability of the facility. Essential Job Functions: Performs specific tasks as assigned by the Facility Manager, Assistant Facility Manager, and/or Customer Service Supervisor (Management). Assists Management in seeing that the store maintains total interior and exterior cleanliness and appearance to Company image standards; adheres to Company’s uniform and dress code policy. Gives all customers prompt and courteous service, with appropriate greeting and closure. Adheres to all Local, State, and Federal laws and regulations, including those regarding the sale of tobacco and alcohol. Follows the work schedule as posted, unless a change in schedule is arranged with Management. Stays familiar with the Company Price Book, Operations Manual, and bulletins. Ensures that Management is made aware of all discrepancies in sales, cash, inventory, and other areas. Operates shift within company guidelines to achieve sales and profit. Properly verifies and signs time card for all times worked in a workweek. Rings all sales in accordance with company policy. Accurately posts markups, markdowns, voids, bad merchandise write-offs, and store use of merchandise, within established guidelines. Changes posted retail gasoline prices; assists management in monitoring and reporting competitors’ retail gasoline pricing. Shares the responsibility for controlling cash, inventory, and drive-offs on his/her shift. Controls amount of cash in register drawer to be within Company guidelines. Protects Company assets at all times. Keeps coolers, shelves, and displays fully stocked and fronted at all times. Properly cleans and maintains equipment and readies products such as coffee, fountain drinks, fast food, etc., as directed by Management. Uses correct pricing as listed in the Company Price Book. Uses selling techniques as directed by Management. Cleans windows, floors, shelving, counters, and coolers to ensure they remain clean at all times; cleans restrooms as scheduled by Management; wipes down and polishes fuel pumps, sweeps and washes lot and sidewalks, picks up trash/debris, empties trash containers. Plants flowers and assists in maintenance of landscaping; pulls weeds. Shovels snow from, and spreads salt on, sidewalks and pump islands. Checks refrigeration equipment for proper performance as directed by Management. Reports all maintenance problems, accidents, security issues, and other emergencies immediately to Management and/or the proper Company personnel and/or local law enforcement and other necessary personnel. Properly reports all drive-offs, thefts, robberies, and other incidents. Advises Management of all policy violations and any personnel situations having an adverse effect on facility operating performance. Where applicable, cleans, stocks, maintains car wash and other equipment as directed by Management. Strictly follows Franchise and/or Company operations procedures, as directed by Management, in the preparation and sale of all food service products. Refer to “Crew Member” job description for details (Customer Service Specialist II only). Click APPLY NOW to submit your application online! Job requirements Minimum Age 18+ years old Additional Knowledge, Skills, and Abilities: Ability to read, write, comprehend, and speak the English language at the eighth-grade level, including the ability to hear the spoken word. Ability to count, and make change for, U.S. currency. Skill in operating various office equipment, such as a telephones, calculators, and facsimile machines. Ability to read and interpret safety rules, operating manuals, maintenance instructions, and procedure manuals. Ability to comprehend common sense understanding in carrying out instructions in written and oral form. Ability to communicate effectively with customers, peers, supervisors, and vendors in a professional and courteous manner. Ability to work with moderate to minimal supervision. Ability to maintain confidentiality with regards to Company information. Ability to react to change productively and handle other essential tasks as assigned. Ability to perform activities such as sweeping and mopping floors, dusting and stocking shelves, cleaning pumps, parking lot, and surrounding area. Ability to tolerate exposure to gasoline and cleaning products fumes. Ability to enter and work in a cooler at a temperature of twenty degrees for up to ten minutes at a time. Must be available to work 3rd Shift. Education and Experience: High school graduate or equivalent is preferred; or one year’s experience in retail and/or training. Physical Requirements: Seeing: Specific vision abilities required by this job include close vision, i.e. reading reports and using a cash register, and distance vision, i.e. viewing pump islands. Hearing: Must be able to hear well enough to communicate with customers and co-workers: identify tank monitor and other warning signals. Standing/Walking/Mobility: Frequently required to stand and walk: mobility between all areas of the facility. Climbing/Stooping/Kneeling: Must be able to climb or balance: stoop, kneel, or crouch. Lifting/Pulling/Pushing: Must regularly lift, pull, or push items such as merchandise, cleaning products, and miscellaneous equipment, up to heights that require the elbow to be at shoulder level. Must be able to exert up to 65 pounds of force occasionally, up to 45 pounds of force frequently, and up to 20 pounds of force regularly to move objects. Fingering/Grasping/Feeling: Must be able to write, type, use a phone, handle currency, and grasp and handle merchandise and other various items.

Job Title: Assoc, Store Company: Office Max Location: Madison Heights, MI Description: Position SummaryThe Store Associate is responsible for positively contributing to the customer shopping experience by providing friendly, knowledgeable and professional service as well as assisting customers with a total solutions purchase. This position is also responsible for the check-in and unloading of freight, stocking merchandise on shelves and cashiering as directed.Position Responsibilities1. Seek out and engage customers in a friendly and professional manner and provide impartial, knowledgeable advice about all OfficeMax product offerings.2. Provide outstanding customer service by effectively engaging customers, identifying their needs, and offering the best solution to successfully close a sale.3. Elicit information from customers to confidently sell in all areas of the sales floor including but not limited to ImPress, Furniture, Supplies, Technology andother areas including third party resources.4. Seek and accept coaching and direction from the Store Leadership Team.5. Support the stores shrink and theft awareness program and advise management of any unusual activity using the various reporting methods provided by the company (800 number, Open Door Policy, contacting Loss Prevention or Human Resources team).6. When not with customers, keep aisles faced and shelves stocked as directed.7. Use radios and headsets to answer questions and assist store team members to recommend the best total sales solution.8. Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.9. Adhere to all company policies and procedures.10. Answer the phone promptly and courteously and direct calls to the appropriate party.11. Ensure that the store is clean and organized and all pricing signage is in order. Assist in cleaning andmaintenance of the store as directed.12. Use all available resources such as Register to View Retail, OfficeMax University, and Advantage TV to further associates knowledge about the company and its offerings. Utilize that knowledge to educate customersabout OfficeMax solutions that fit their needs.13. Advise Manager on Duty of any issues, special customer requests, customer complaints, etc.14. Immediately respond and resolve any potential safety hazards, and report to Manager on Duty.15. Unload and check in freight as directed.16. Implement new merchandise planograms as directed.17. Assist in the stores data integrity process: identifying low stock levels, inventory discrepancies and report them to management to ensure an in-stock store.18. Ensure returned merchandise is restocked to the correct location and that all damaged or defective merchandise is labeled and placed in the appropriate area at the end of each shift.19. Demonstrate a commitment to OfficeMax core values.20. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary.

Job Title: Stylist/Sales Associate Company: Location: Kalamazoo, MI Description: Looking for hard-working, STYLISH associates that love to develop client relationships! Looking for seasonal and/or part-time sales associates for Ann Taylor Loft in the Crossroads Mall. Must be fashionable and up to date with trends to work well with clients to "style" them. Must be able to multi-task and move quickly in this fast paced environment. Fashion/Merchandise Mgmt majors welcome. Availability to work during holiday and have flexible hours; up to 25 hours/week. Opportunity for advancement. Please stop in the store to speak to a manager for further information regarding the position

Job Title: Assoc, Store Company: Office Max Location: Saginaw, MI Description: Position SummaryThe Store Associate is responsible for positively contributing to the customer shopping experience by providing friendly, knowledgeable and professional service as well as assisting customers with a total solutions purchase. This position is also responsible for the check-in and unloading of freight, stocking merchandise on shelves and cashiering as directed.Position Responsibilities1. Seek out and engage customers in a friendly and professional manner and provide impartial, knowledgeable advice about all OfficeMax product offerings.2. Provide outstanding customer service by effectively engaging customers, identifying their needs, and offering the best solution to successfully close a sale.3. Elicit information from customers to confidently sell in all areas of the sales floor including but not limited to ImPress, Furniture, Supplies, Technology andother areas including third party resources.4. Seek and accept coaching and direction from the Store Leadership Team.5. Support the stores shrink and theft awareness program and advise management of any unusual activity using the various reporting methods provided by the company (800 number, Open Door Policy, contacting Loss Prevention or Human Resources team).6. When not with customers, keep aisles faced and shelves stocked as directed.7. Use radios and headsets to answer questions and assist store team members to recommend the best total sales solution.8. Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.9. Adhere to all company policies and procedures.10. Answer the phone promptly and courteously and direct calls to the appropriate party.11. Ensure that the store is clean and organized and all pricing signage is in order. Assist in cleaning andmaintenance of the store as directed.12. Use all available resources such as Register to View Retail, OfficeMax University, and Advantage TV to further associates knowledge about the company and its offerings. Utilize that knowledge to educate customersabout OfficeMax solutions that fit their needs.13. Advise Manager on Duty of any issues, special customer requests, customer complaints, etc.14. Immediately respond and resolve any potential safety hazards, and report to Manager on Duty.15. Unload and check in freight as directed.16. Implement new merchandise planograms as directed.17. Assist in the stores data integrity process: identifying low stock levels, inventory discrepancies and report them to management to ensure an in-stock store.18. Ensure returned merchandise is restocked to the correct location and that all damaged or defective merchandise is labeled and placed in the appropriate area at the end of each shift.19. Demonstrate a commitment to OfficeMax core values.20. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary.

Job Title: Cashier Company: Location: Grandville, MI Description: Position Description : Responsible for quick efficient check out of customers, operating cash register, processing customer payments, bagging customer goods, etc. Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service. Responsible for all other duties as assigned. Requires morning, afternoon and evening availability any day of the week Flowed schedule, determined by Labor Scheduling system and store management based on the needs of the store Requests to be scheduled off for a specific day require advanced notification and approval by supervisor Hourly Full Time, Part Time or Seasonal: Generally scheduled 39 to 40, 10 to 30, or 10 to 39 hours per week respectively; more hours may be required based on the needs of the store Position Requirements : Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures Understand and respond appropriately to basic customer and employee inquiries Read, write and communicate using English language sufficient to perform job functions (Other preferences will be given for special language skills when there is a business need) Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutting, panel saw, paint mixing computer, blind cutting, fork lifts, pallet jacks, electric lifts, etc) Satisfactorily complete all Lowe?s training requirements (including annual Hazardous Material, Forklift certification/training, etc) Ability to interpret price tag and UPC information Ability to process merchandise information through store computer system, POS register system and complete all required paperwork according to policy Knowledge of credit programs and collection procedures Ability to move throughout all areas of the store; sales floor, receiving, register areas, lawn and garden , including the outside perimeter of the store Move objects up to and exceeding 200 pounds with reasonable accommodations Able to wear all necessary personal protective equipment to perform job functions Stand and/or sit continuously and perform job functions for a full shift with meal break Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle and move items weighing up to 50 pounds without assistance Visual acuity corrected to perform job functions. Ability to distinguish color to perform job functions Honor the 10% Price Guarantee at all times Responsible for wearing clean uniform, nametag and will be well groomed at all times Comply with performance criteria, standards of conduct, discipline and discharge procedures contained in the New Employee Orientation Guide and Employment Package, Store Operations Policy Procedure Manual, Human Resource Management Guide, Code of Ethics, Merchandise Maintenance programs, and Safety programs Must be able to perform the job responsibilities, with or without reasonable accommodation May be subject to both inside & outside environmental conditions Not necessarily protected from weather and temperature changes - possible exposure to hot, cold, wet, humid or windy weather conditions Exposure to constant, or intermittent sounds of a pitch level sufficient to cause marked distraction Exposure to shaking objects and equipment Preferred Qualifications : Applicants may be rejected if an interview or background check reveals that the applicant has been convicted of a felony or offense against property such as receipt of stolen property, larceny, embezzlement, burglary or similar convictions Must pass a pre-employment drug test

Job Title: Retail Sales Representative (Lapeer, MI) Company: The Hershey Company Location: Lapeer, MI Description: We are seeking top talent that has a passion for winning and making a difference.  The Retail Sales Representative (RSR) position at The Hershey Company provides a launch pad for our future sales leaders. In this role, you will have the opportunity to work with our customers and build upon your business acumen skills. You will sell and negotiate distribution of Hershey products through the use of weekly sales figures and market data with a territory of high volume chain grocers and mass merchandiser customers.Entering The Hershey Company in the Retail Sales Representative (RSR) position, you will find yourself immersed in a 12-16 week initial training program that will take place in your territory, interacting with your customers.  Your primary trainer will be your District Manager, teaching you on the fundamentals of the retail sales experience.  Your introduction to the company will be delivered through real world experience, text book exercises, and monthly district meetings with your peers. During the second year of your career, you will participate in a week long session (Building Retail Excellence) at our headquarters in Hershey, PA. You have a chance to interact with other Retail Sales Representatives from across the country and senior leaders in a unique cultural experience geared towards building your selling/negotiating skills and understanding how you fit into the VISION Milton Hershey created over 100 years ago.  Hershey will help you define and pursue a career path that matches your interests, skill set, and ability to meet challenges. You are the driving force behind your success. As your career advances, you will cross job functions, business segments, and geographic boundaries as you gain knowledge and expertise in our four key areas: account management, category development, people management, customer marketing.Minimum Qualifications:Education: High School Diploma/GED required.- Ability to lift 40 lbs. repeatedly- Valid drivers lisence with no sanctions Preferred Qualifications:Passion for winning1-2 years recent sales experience in consumer product salesExperience with chain grocers or mass merchandisers in some capacity **Candidate must reside within 10 miles of (Lapeer, MI)  If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id Register to View -7572 The Hershey Company is an Equal Opportunity Employer M/F/D/V. The Hershey Company (NYSE: HSY) is the largest producer of quality chocolate in North America and a global leader in chocolate and sugar confectionery. Headquartered in Hershey, Pa., The Hershey Company has operations throughout the world and more than 13,000 employees. With revenues of nearly $5 billion, Hershey offers such iconic brands as Hershey's, Reese's, Hershey's Kisses, Kit Kat, Twizzlers and Ice Breakers as well as the smooth, creamy indulgence of Hershey's Bliss. Hershey is a leader in the fast-growing dark and premium chocolate segment, with such brands as Hershey's Special Dark and Hershey's Extra Dark. In addition, Artisan Confections Company, a wholly owned subsidiary of The Hershey Company, markets such premium chocolate offerings as Scharffen Berger, Joseph Schmidt and Dagoba as well as Starbucks Chocolate. For more than 100 years, The Hershey Company has been a leader in making a positive difference in the communities where we live, work and do business. The Milton Hershey School, established by the company's founder in 1909, provides a nurturing environment, quality education, housing, and medical care at no cost to children in social and financial need. The School is administered by the Hershey Trust Company, Hershey's largest shareholder, making the students of Milton Hershey School direct beneficiaries of Hershey's success. To learn more about the Milton Hershey School visit their website at www.mhs-pa.org.

Job Title: Sales Associate Company: General Nutrition Centers (GNC) Location: Birch Run, MI Description: .ugDivBody_hj .ugFrame_hj .ugHeader_hj .ugColWrap_hj .ugLeftWrap_hj .ugLeftCol_hj .ugRightWrap_hj .ugRightCol_hj .ugFooter_hj .ugNoBord_hj .ugBriefing_hj .ugBriefing_hj p .ugLTable_hj .ugLTable_hj td .ugLeftTD_hj .ugTitle_hj .ugDesc_hj .ugCenterAlign_hj GNC, helping people to Live Well It is a really exciting time to be at GNC! Rising costs and a growing emphasis on prevention have convinced increasing numbers of consumers to take charge of their health. This self-care explosion has spawned a lucrative $21.3 billion nutritional supplement industry - and GNC leads the way! But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the companys success. Come join our growing industry and be part of helping others "Live Well" Location: Birch Run, MI Category: Retail Position: Part-Time, Employee Experience: 0-1 Years Experience Education: Not Available Sales Associate Join our team as a Sales Associate and experience the fast paced and exciting atmosphere of our stores. By assisting our customers you will have the opportunity to help them improve their quality of life.Sales Associate responsibilities include, but are not limited, to the following:Work 20-25 hours a weekSell merchandise and interact with customers by following GNC's prescribed selling methods.Receive, check, and shelve merchandise orders to ensure GNC's standard of store presentation.Perform all register operations. Ability to complete all daily register and store open/close functions and bank deposits according to GNC policies and procedures, as required.Responsible for keeping store clean and uncluttered.Read all merchandising bulletins in order to understand product assortment and answer product questions based on Company approved information.Complete all training materials and read GNC newsletters and other information in a timely manner. Qualifications for Sales Associates:High School Diploma and 1 year retail sales experience.Must be available to work nights and weekends.Basic math skills to count, add, and subtract.Strong interpersonal skills and ethical behavior to manage the company's assets.Excellent customer service skills to develop a relationship-selling culture.GNC is an Equal Opportunity/Affirmative Action employer. Relocation is not available for this position.

Job Title: Rep-Retail Sales Company: Verizon Location: Escanaba, MI Description: ResponsibilityHigh School Diploma required. Some College preferred. 1-2 years experience in a retail sales environment. Flexible schedule (including evenings and weekends) required. Strong interpersonal, verbal, and communications skills. PC proficiency in Microsoft Excel & Word required. Ability to analyze customer needs, present solutions and add value through delivery of products and services. The ability to work well in a dynamic, fast-changing environment that requires a high degree of multi-tasking with minimal supervision. Effective negotiation and closing skills.QualificationSales Results: Meet and exceed quota/revenue target for net activations, customer renewals, accessories, handsets, and enhanced services. Demonstrate equipment functions and network capability. Perform rate package evaluations and propose solutions that best benefit the company and the customer. Customer Retention: Maintain and grow existing customer base and manage churn. Contact existing customers for contract renewals, and various data, accessory, and handset upsell opportunities. Ensure customer satisfaction and resolve all customer issues and concerns. Order Processing: Accurately process customer transactions, audit and reconcile daily cash receipts. Training/Meetings: Responsible for thorough knowledge of all store functions. Remain current on all wireless products, services, industry and competitive trends. Attend all applicable trainings/meetings.EmploymentWe are an equal opportunity employer m/f/d/v.