Assistant Manager Jobs in Massachusetts

Job Title: Assistant Store Manager Company: Urban Outfitters Location: Boston, MA Description: Assistant Store Managers assist our Store Manager in all aspects of store operations, visual merchandising, and customer service. Our Assistant Store Managers are strong leaders with an ability to drive sales through excellent service skills, strong visual presentation, and a full understanding of the business. They play a key role in the training and development of all store staff, especially Managers in Training. Applicants for this position should have one to two years of retail management experience.

Job Title: Part Time Retail Assistant Store Manager Company: Location: Boston, MA Description: Creative Playthings manufactures and sells the highest quality and best value wood swing sets on the market today. Founded in 1951, there are more Creative Playthings brand swing sets in the backyards across the U.S than any other brand! New in 2009! Creative Playthings has partnered with The Fitness Store a retailer of high end residential fitness equipment. This partnership has created a counter seasonal product offering comprised of swing sets for children and fitness equipment for adults. Creative Playthings currently has an immediate opening for a Part Time Retail Assistant Store Manager. The Assistant Manager will be responsible for our Reading MA location. This is a great opportunity for a dynamic, energetic and sales driven individual. This individual will be responsible for directing all store operations including: customer service, the hiring and training of all store personnel, selling merchandise, conducting inventory, greeting customers, achieving budget, and driving sales by delivering exceptional customer service. Hours : Tuesday and Saturday 10:00am-6:00 pm and Sunday 12:00pm - 5:00pm Requirements: Three to five years management experience in a retail environment Excellent computer and communication skills Ability to work unsupervised Strong sense of customer service and people management skills Excellent management skills in decision making, use of judgment and problem solving Excellent leadership skills and the ability to motivate and teach Travel is required Ability to work weekends and holidays as required Please email your resume to Register to View

Job Title: Store Managers / Assistant Store Managers Company: Ocean State Job Lot Location: Rockland, MA Description: Come Join an Exciting and Growing Closeout Retailer!!  Since 1977 Ocean State Job Lot has rapidly become recognized as a leader and innovator in the offering of brand name merchandise at closeout prices.   Ocean State Job Lot is a privately owned company. We operate a growing chain of stores with locations in Rhode Island, Massachusetts, Connecticut, New Hampshire, Maine, New York and Vermont. We are currently growing at a rate of 5-6 new stores per year. Store Management OpportunitiesWe allow our management teams to run their own business with a high degree of ownership. We also offer less planograming and more entrepreneurial decision- making at Ocean State Job Lot.  The Store Manager/Assistant Manager is responsible for the timely and consistent execution of all Merchandising, Operational, and Human Resource policies and procedures within a designated retail location in accordance with the philosophy and standards of the company. Requirements:Candidates must have related retail experience and enjoy a fast paced sales environment. (Minimum 2 + years experience)  Understanding of retail merchandising practices, including concepts such as “item driven merchandising” Ability to manage, motivate, and develop store staff. Strong planning and organizational skills Ability to anticipate, recognize and address issues Newly hired managers are expected to complete a structured 4-week training program prior to placement and can expect hands-on exposure to every phase of the business.  Ocean State Job Lot offers a competitive salary and benefits package including:  Fully company paid single or family health coverageBonus incentives Profit Participation, 401K plan Paid vacations, holidays, personal days, sick time Long and short-term disability Life insurance Employee sponsored dental plan There are also many advancement opportunities within our rapidly expanding Corporation.

Job Title: Assistant Store Manager Company: MetroPCS Wireless, Inc. Location: Lowell, MA Description: Position Summary:This position assists the Store Manager in the overall management of the retail store including sales, customer service, staffing, training, scheduling, inventory, cash management, merchandising and maintenance. It also acts as Store Manager when the Store Manager is not present. Additionally, it is responsible for assisting in preparing, analyzing and responding to reports surrounding store operations. Essential Duties:LeadershipAssist Store Manager in the recruiting, interviewing, hiring and training of all positions within the store Assist Store Manager in the evaluation of each employee’s performance Assist Store Manager with ongoing coaching and development of all employees including any necessary disciplinary action Act as Store Manager in the absence of the Store Manager Drive sales through effective leadership and ongoing coaching/development of associates within the store Demonstrate sound leadership skills in order to position oneself as a resource and source of support to all employees within the store  Customer ServiceProvide an excellent level of customer service that is consistent with the standards outlined through MetroPCS provided training and with the standards of the secret shopping program Be an "expert consultant" to the customer Handle customer escalations  Store Processes & ProceduresAssist Store Manager in preparing, delivering and implementing staffing schedules to meet traffic and budgetary needs Ensure opening and closing procedures are followed Ensure inventory and cash management procedures are followed Be an expert in front and back office systems Assist Store Manager in the preparation and analysis of store operational reporting  MerchandisingAssist Store Manager in ensuring the merchandizing of the store is carried out in an effective manner including maintaining floor stocking levels, ensuring a clean store, ensuring equipment is maintained and functioning as needed, and that supplies are available when and where needed  Store OperationsPerform operational duties including taking inventory, receiving product, activating customers, completing paperwork, resolving customer service issues  MarketingSeek outbound marketing and sales opportunities, both internal and external; facilitate event coordination (including staffing, set-up and tear down, execution of branding and/or sales plan for the events) Position Requirements: High school or GED equivalent or equivalent related experience required; College degree preferred 3 years of retail sales experience in wireless or a similar environment, including experience in a leadership role in store processes, customer service, inventory and merchandising, providing input to staff scheduling, and evaluation of candidates Strong written and verbal communication skills-ability to communicate effectively to all levels (upper management, peers and subordinates); ability to create store meeting agendas and effectively present materials, conduct one on ones, provide coaching and counseling to store personnel Must be proficient in computer skill, POS systems, spreadsheets, word processing Must be available to work typical retail hours, including weekends and holidays To Apply, please visit our website at https://www.ultirecruit.com/met1003/jobboard/JobDetails.aspx?__ID=*063961BE1A6247E7  MetroPCS Wireless, Inc. was formed in 1994 to provide an affordable, simple to use wireless service for customers in metropolitan areas seeking an alternative to traditional landline or wireless service. Our rapidly growing company offers a great work environment. Visit us at http://www.metropcs.com / to learn more about our exciting history and to view our job postings.

Job Title: Assistant Store Manager - Milton, MA - 0000K3I Company: Location: Boston, MA Description: Job Summary and Mission   This job contributes to Starbucks success by assisting the store manager in executing store operations. This job assists and supervises a team of store partners to create and maintain the Starbucks Experience for our customers and partners. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.   Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following:

Job Title: Retail Assistant Manager Company: Adidas Group Location: Wrentham, MA Description: Retail Assistant Manager - adidas Outlet StoreThree stripes and you're in! The adidas Outlet Store is where our customers go for top adidas footwear, apparel and accessories at great values. adidas is hiring for a Retail Assistant Manager opportunity in Wrentham, MA. We are always looking for record-breaking team players who share our passion for the customers we serve, for sport and love for the brand! We are hiring Retail Assistant Managers for our adidas Outlet stores.As an adidas Retail Assistant Manager you are a senior level manager with responsibility for generating the highest possible sales volume through leadership of the retail sales associates and team leaders. Poised to be a future Store Manager, this position allows maximum skill development in people leadership, supervising, communication at multiple levels in the organization, goal setting, and problem solving and coaching. As an ambassador of the adidas brand you will be authentic, inspire, be honest and committed. Primary Responsibilities:• Ensure that overall sales and profitability goals for the store are met by 1) providing training to all associates; 2) assisting the Store Manager in the development of staff in alignment with growth objectives; 3) overseeing the daily operation of the store and assuring compliance with policy and procedure• Oversee coverage of selling floor to drive sales and deliver an outstanding shopping experience; maintain desired utilization of hours through review of schedules, productivity measurement and selling functions; has authority to move staff to ensure adequate coverage on the selling floor• Evaluate employees' performance on a day to day basis and uses scheduled performance reviews with the goal of improving employee performance by identifying problem areas with employees and taking appropriate action with the employee to remedy; reinforcing strong areas and addressing career development; identifying associates for management bench• Observe and assess associate behavior and ensure it supports sales and customer service performance expectations through training, coaching and counseling; address poor performance in partnership with Store Manager and HR Manager• Partner with Store Manager to oversee the sourcing, recruiting and selection of qualified candidates to fill key positions, reduce turnover and establish and maintain a bench for future talent needs• Lead by example; setting the right example and having actions that speak louder than words; modeling world-class customer service, sales performance, sports-performance product knowledge and a winning attitude; celebrate performance successes • Development of merchandising, advertising and promotional programs• Sharpen skills by establishing development goals with manager, on the job training, utilizing internal and external training programs; work towards the goal of obtaining a store manager position Qualifications:• A passion for, and knowledge of sports apparel & footwear• Associate's degree (AA) or equivalent from two-year college or technical school and six months to one year related experience and/or training; or equivalent combination of education and experience preferred• Experience leading & motivating retail teams and proven track record of exceptional customer service strongly preferred• Driven to deliver superior service by exceeding customer expectations• Demonstrated ability to develop relationships with customers and co-workers• Demonstrated leadership skills, success in empowering and developing a team• Ability to plan and execute strategies and achieve goals• Able to work well as a team player in a fast-paced, energetic environment• Be a self-starter and use good judgment in all situations• Presents a professional image in appearance, words and actions• Excellent verbal, written English and interpersonal communication skills• Flexible to be scheduled in support of high traffic retail hours (evenings and weekends) We invite you to join our team and come represent the three stripes! adidas offers growth opportunity, flexible work arrangements, competitive pay and benefits and an employee discount at all adidas stores. The above information has been designed to indicate the general nature and level of work performed by employees within this career opportunity. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. We are an equal opportunity employer. adidas' founder, Adi Dassler, was inspired by a single idea when he made his first shoes, at the age of just 20, to provide every athlete with the best footwear for his or her respective discipline. And 85 years later, we have almost 16,000 employees worldwide who put this same passion and commitment to innovation into each concept, component, process and product we produce.

Job Title: Assistant Store Manager - Marshalls Company: The TJX Companies, Inc. Location: Canton, MA Description: ASSISTANT STORE MANAGERHire, train, supervise and motivate a team of 40+ full and part-time associates.Ensure the proper processing and display of merchandise.Oversee and monitor shrink reduction plans.Manage the daily activity of the sales floor.Develop creative plans to increase store sales. Three plus years experience in retail management, big box, soft-lines, merchandise, fashion and apparel experience is a must.Excellent written and verbal communication skills.Experience managing retail stores with volumes of three million dollars or more.Knowledge of retail operations, human resources and shrink reduction plans.Strong supervisory skills. In addition to our open atmosphere and supportive work environment, we are proud to offer an exemplary benefits package that includes: Optional participation in medical, dental, life insurance, long term disability, vision discount program, 401(k) profit sharing plan, and dependent care spending. The TJX Companies, Inc. also provides company paid benefits such as basic life insurance, short-term income protection, and short-term disability. We offer competitive paid time off benefits, an Associate discount, and opportunity for leaves of absences. Benefit eligibility varies depending on hours worked and length of employment.Marshalls is an equal opportunity employer committed to workplace diversity.

Job Title: Assistant Store Manager, Brand Central Kingston MA Company: Sears Holdings Location: Kingston, MA Description: CRITICAL SUCCESS FACTORS:• Provides disciplined leadership including setting clear expectations and holding the team and self accountable for results.• Adhere to the Assistant Store Manager scheduling requirements (weekly exceptions must be approved by the Store Manager) o 95% of time spent on the sales floor o Minimum of 2 nights per week o Minimum of 2 weekends per month scheduled during peak hours (e.g., Friday night, Saturday mid-day through evening, Sunday)• Follows the weekly Playbook process to develop and prioritize action plans with timely follow up.• Inspects departments and consults with associates daily to identify opportunities and develop and prioritize action plans with timely follow up.• Executes customer focused strategies, policies and programs as measured by Customer Satisfaction Survey data and verbatim comments. • Selects, develops and manages performance of individuals and team, measured by appropriate performance reports/scorecards/dashboards. . • Attracts, hires and on-boards store staff as measured by appropriate performance scorecard, retention and new hire survey results.• Executes the client’s (brand/business) plan consistently across departments and provide ongoing fact based feedback to Store Manager and appropriate business including competitive intelligence.• Ensures consistent delivery of acceptable compliance scores as measured by the Standards Based Store Visit & Client Commitment tools, including effective completion of: o Employment compliance and retention o Selling skills and processes including selling tools (Cyber Scholar, Sales Today) o Recruiting, staffing and scheduling (SSG) to meet LRQ scheduled vs. worked requirements with intense focus on nights and weekends o Business Literacy, Assortment Accuracy, Take it Home Today, Display Disposition/Floor Sample processes o Floor sets and resets(Adjacency changes, POG’s, MSP) o Ready All Day compliance o Pricing accuracy (ad sets, markdown, clearance) o Protection Agreement and Merchandise Replacement Agreement opportunities o Training completion and associate role playing o Employee communication and recognition• Focuses and invests time on customer facing activities including selling and operational support processes. • Ensures the department is “Location Certified” and every associate is “Role Certified” to do his/her job. • Monitors and proactively addresses outliers in customer satisfaction, sales, profit margin, operation process, and compliance against plan or established standards including unit integrity and seasonal merchandising.• Embeds the Company return policy and Pledge of Fairness.LEADERSHIP BEHAVIORSCustomer Focused: • Expects and inspects core processes and “clean and bright” standards.• Expects and inspects execution of clients’ merchandising and operating plans.• Provides first person coaching and leadership on the execution of action plans based on the weekly Playbook process, daily department walks, Customer Satisfaction Survey learnings, customer verbatims, and customer/associate interactions.• Is the customer advocate and surface opportunities to improve the end to end customer experience.• Teaches, models and leads ways to satisfy customers, find ways to say yes, e.g., helpful associates, complaint resolution, Store to Web.Leadership/People Oriented:• Personally supports, coaches and develops team members across all brand departments by creating an environment where our associates can be successful.• Facilitates dialogue between front-line associates and the store leadership team.• Focuses the entrepreneurial energy of the team on delivering over the top customer service and associate pride. • Leads and embeds all Retail Services plans/projects using common enterprise-wide tools, processes and language. (No store programs.)• Creates and maintains a culture of winning that resonates with associates.Process Thinking:• Rigorously inspects compliance with our operating model for consistency within the Brand Central departments.• Executes and supports the client’s plan utilizing outlier reporting, scorecards and standardized reporting.Effectiveness/Attains Results:• Leads and monitors store level margin drivers, e.g., solution selling, accessory attachment rate, inactive inventory, price change execution. • Achieves all miscellaneous income plans e.g., smart plans, protection agreements, new account generation.• Achieves controllable cost plans relative to department and identify and communicate continuous improvement opportunities to associates and teams. • Communicates opportunities and solutions that will allow clients to meet/exceed profit plans.Effective Decision Making:• Provides Store Manager with fact based, real time feedback on the product life cycle including assortment, pricing, inventory flow, marketing support, transition/exit strategies, etc. in order to highlight opportunities for clients. • Utilizes quantitative and qualitative data to measure and achieve desired outcomes and address outlier opportunities.• Consistently provide a sense of urgency to maintain standards while obtaining associate buy-in.CountryUnited StatesResponsibilities/Skills/Experience Requirements1. Bachelor’s degree or equivalent experience.2. Minimum of two (2) years experience in retail or equivalent industry experience required.3. Prior management training required.4. Knowledge of store merchandising, operations, and retail management practices and procedures.5. Strong leadership and organizational skills.6. Availability to work during critical retail time frames including Fridays, Saturdays, Sundays holidays, or other event-related times.7. Ability to analyze information, identify root causes and develop/implement approved solutions.8. Effective oral and written communication skills necessary to communicate with all levels of internal and external team members and customers.9. Experience selecting, assessing, coaching and developing associates, preferably in a retail environment.10. Experience leading groups across multiple departments preferred.11. Proven ability to manage and mentor team members, lead and influence cross-functional working groups and achieve results.12. Microsoft Office computer skills including Word, Excel and Outlook.Requisition ID74476BRPreferred Minimum EducationBachelors Level DegreeYears Experience2 - 5 Years ExperienceTravel RequirementsNone

Job Title: Assistant Store Manager Company: Rite Aid Location: Bridgewater, MA Description: The associate is responsible for the functions below, in addition to other duties as assigned:Assist the Store Manager with the operation of the retail store.Complete the duties and responsibilities of the Store Manager in his/her absence.Enforce all policies and procedures to ensure excellent customer service is provided and to maximize the P&L performance of the store.Ensure the appearance of the store is pleasing to the customer and meets the requirements of the corporate office.Ensure the store opens and closes at the appropriate time.Ensure the proper procedures are followed for cash transactions and bank deposits.Interact with vendors to order ad, seasonal, and basic merchandise and ice cream (where applicable) for the store.Merchandise the seasonal aisle and non-seasonal, basic, and seasonal end-caps.Ensure all merchandise is set up according to plan-o-grams received from the corporate office.Execute weekly sales ads and price changes.Process recalled, damaged, outdated, and transferred merchandise.Receive merchandise deliveries from vendors and Rite Aid distribution centers. Verify vendor invoice information is accurate and enter them into the accounts payable system.Prepare the retail store for physical inventory by ensuring merchandise on the sales floor and in the stock room is in order and easy to access.Analyze operating reports and make recommendations for improvement.Utilize Staffworks software to complete the associate work schedule.Remain knowledgeable of the One-Hour Photo department and film processing, if applicable.Assist the Pharmacy department when there is a high volume of customers.Request store maintenance when required.Assist with the general maintenance of the store, both inside and outside.Provide leadership and development for associates by communicating career opportunities, providing regular performance feedback, and demonstrating RAPTAR (Recognition, Appreciation, Praise, Treat Associates Respectfully) behaviors.

Job Title: Assistant Store Manager, Brand Central Company: Sears Holdings Location: Brockton, MA Description: Provides “World Class” Customer Service by surprising and delighting our customers every day. Ensure execution of corporate merchandising, operations and human resources programs in your area of responsibility. Coach your business grouping within the store to maximize sales, service and profitability. Meets replenishment, layout and store maintenance requirements to ensure customer service with a well-stocked and clean store. Trains associates to maintain service standards, associate care initiatives, efficient operating conditions and ensure in-stock position.Responsibilities/Skills/Experience RequirementsAssistant Store ManagerRequisition ID72694BRPreferred Minimum EducationHigh School / GEDYears Experience1 - 2 Years ExperienceTravel RequirementsOn Occasion (Less than 5%)